I’m an English teacher, bachelor graduated from the Pedagogical University, I have 8 years of experience in this area but also 4 years of experience in customer care and technical support service for different companies and clients.
Thanks to my experience as customer care agent I’ve gain excellent verbal and written communication skills in both English and Spanish; good soft skills, and I´ve demonstrate to have good time management and organizational skills, a positive attitude and goal-oriented focus. As a technical support agent, I´ve gain good experience working with different software’s (Microsoft office, SharePoint, SAP, translation tools).