responsible and dependable Customer Service Representative for 5 years, I had worked for telecommunications and retail accounts and obtained expertise in placing orders, service recovery for orders, billing, device troubleshooting and obtaining details of complaints. My experiences in a high-pressured environment have taught me attention to details, resilience, and flexibility in using different tools provided by the client. I am hard working, good listener, fast learner and adaptable to meet my employer's time zone. I value my client's trust and I commit myself to any job, taking full responsibility in completing projects on time.
My skills include:
- Call Handling
- Email Management
- Calendar Management
- Office Applications
- Internet Research
- WordPress
- Social Media Management
I'm looking forward to helping you grow your business by sharing my experiences and expertise and learn more in the process.
Regards
Blessing m.