Hi there,
Expert in the BPO industry as a Customer Support, Sales Rep, Sales Manager, and also as a Digital Telemarketer. Extensive experience with different types of industries like Sales and Mkt, Finance, Insurance, Healthcare, Real Estate, Tourism, Technology, Advisory, etc. Worked with different leading companies in the USA, Europe, and Latin America (Magenta Insurance, TKL World-class guitar cases, Aviatur travel group, MedSupplies, Globallee, Perchpeek, RWND, Marriott hotels, Melia, Kiwi Credito, Bongo Stays, Homaris, United Call Centers, IQVIA, etc.) My working hours are adjusted depending on the country or continent.
English at an expert level (fluent), German and Spanish as mother tongues.
I have dual broadband and 5G internet connection, a powerful last generation PC with professional imported noise-reducing headsets, and a very quiet environment to start immediately.
Services you can expect from me:
Inbound/Outbound customer support services, Appointment setting, Live Chat support, Social media support, Solving tickets, Email handling, Technical support, Sales Representative, Cold callings, Lead Generation.
Perfect command on different customer support software like Zendesk, Live Chat, Zoiper, Intercom, HelpCrunch, CloudTalk, HubSpot, Slack, Zoho, Clickfunnels, Odoo, Salesforce, etc.
If you contact me through the chat I can send you my resume with my more than 30 years of experience.
Best regards,
Pedro Martinez
"Audentis Fortuna iuvat"