Dynamics 365 Customer Service Upgrade

₹75000-150000 INR

Imefungwa

Imechapishwa

12 days ago

₹75000-150000 INR

Kulipwa wakati wa kufikishwa

I'm looking for a skilled freelancer to help with our Microsoft Dynamics 365 implementation, specifically focused on enhancing our customer service capabilities through the platform. The primary goal of this project is to make our customer service more efficient and effective. We aim to do this by implementing the following functionalities: - **Customer insights and analytics**: We need to leverage Dynamics 365's capabilities to understand our customers better, predict their needs, and create personalized interactions. This should help us improve customer satisfaction and loyalty. - **Self-service portals**: We want to reduce the burden on our customer service team by empowering customers to find answers and solve problems on their own. This will not only increase customer satisfaction but also free up our team to focus on more complex issues. - **Customer service automation**: Automating routine tasks and processes in customer service will help us respond faster and more consistently. This could involve setting up automated responses, routing tickets to the right team, or even implementing chatbots for basic inquiries. Ideal candidates for this project should have: - Deep experience with Dynamics 365, particularly in the context of customer service - Proven track record of implementing customer insights, self-service portals, and automation features - Strong analytical skills and the ability to translate data into actionable insights - Excellent communication skills and a customer-focused mindset Please share your relevant experience and how you plan to approach this project.

Dynamics

Microsoft Office

Microsoft Access

Kitambulisho cha mradi: 38041004

Kuhusu mradi

10 mapendekezo

Mradi wa mbali

Inatumika 6 days ago

Unatafuta kupata pesa?

Barua pepe

Faida za kutoa zabuni kwenye Freelancer

Weka bajeti yako na muda uliopangwa

Pata malipo kwa kazi yako

Eleza pendekezo lako

Ni bure kujiandikisha na kutoa zabuni kwa kazi

10 wafanyakazi huru wana zabuni kwa wastani ₹124,850 INR kwa kazi hii

@Giovanni704

Hi there! As I have read, I see you need help enhancing your customer service capabilities through Microsoft Dynamics 365, and I could help you! With my deep experience in Dynamics 365, particularly in the context of customer service, I am well-prepared to assist you in achieving your goals. I have a proven track record of implementing customer insights, self-service portals, and automation features to streamline customer service operations. I'm a professional Database Administrator and Analytics Engineer with more than 10 years of experience and more than 300 projects done here on this platform. I offer unlimited revisions and I don't require any payment in front. I always meet delivery deadlines working until I get the desired results. I know all the most used softwares to do this project specifically, I could even give you some other options in case you think is better to use other tools. Send me a message so I can show you my previous work and we can discuss more. Respectfully, Giovanni.

₹75,000 INR ndani ya siku 1

4.7

(14 hakiki)

5.6

@akhileshgandhi

Hello, To resolve this, I'll use my knowledge of Microsoft Dynamics 365 to improve my customer service skills in order to tackle the problem. I'll start by going into consumer insights and analytics, making use of the extensive features of the platform to comprehend client behavior and preferences. I'll then create self-service portals so that users may solve problems on their own and lighten the pressure on our customer support staff. Lastly, I'll put automation technologies into place to optimize workflows and guarantee quicker and more reliable client support. This all-encompassing strategy will improve the efficacy and efficiency of our client service. I have completed several projects Experience : 6+ Project: Data Warehouse Optimization Description: Optimized the data warehouse architecture, resulting in improved query performance and reduced storage requirements. Implemented Informatica PowerCenter and Oracle Data Integrator (ODI) for efficient ETL processes. Skills: . Microsoft Dynamics 365 Implementation. . Customer Insights and Analytics. . Self-Service Portals Development. . Customer Service Automation. . Data Analysis and Actionable Insights. I would be happy to discuss in more depth how I intend to approach this project in order to meet your goals and to share my relevant experience. If you are interested in my idea, would you like to have a chat with me? I am looking forward to working with you. Best, Akhilesh

₹112,500 INR ndani ya siku 7

4.1

(9 hakiki)

4.6

@Nida0522

I know my skill and i believe in my self that i can do this project with all my dedication. If any project hire me i will give my best to that.

₹112,500 INR ndani ya siku 10

0.0

(0 hakiki)

0.0

@ayuniyahya

Leveraging a wide range of skills from functional know-how in Excel functions to a knack for strategic business planning, I bring the technical prowess, creative problem-solving mentality and soaking Microsoft Office experience needed for this Dynamics 365 overhaul. My passion for precision and strategy will play a crucial role in implementing the core goals of customer insights, self-service portals, and automation features to transform approach to customer service. Applied analytical skills help me translate data into actionable insights to improve your customer satisfaction and loyalty. It will be my pleasure to set up automated responses, route tickets efficiently or even integrate chatbots to enhance response mechanisms. With lightning speed typing competence, you can count on consistent responsiveness from request processing to ensure efficient support. Most importantly, my consummate communication skills foster a customer-focused mindset I believe highly valued. This understanding will enable me to better appreciate your unique needs and tailor my approach accordingly in order to improve your interactions with your customers. As we launch full speed ahead into this Dynamics 365 project, together, we can revolutionize your customer service experience!

₹112,500 INR ndani ya siku 7

0.0

(0 hakiki)

0.0

@ndegwakelvin

As an expert in It, I possess a deep understanding of Microsoft Dynamics 365 and its capabilities, particularly in customer service enhancement. My expertise lies in providing insights, strategies, and recommendations tailored to specific project goals. Additionally, I can assist in streamlining processes, automating tasks, and optimizing workflows to maximize the effectiveness of the platform in enhancing customer service capabilities.

₹100,500 INR ndani ya siku 7

0.0

(0 hakiki)

0.0

@gyjatin

Proficient typist with expertise in Microsoft Word and Excel. Highly skilled in touch typing with a consistent speed of over 80 words per minute. Experienced in creating and formatting documents, spreadsheets, and presentations with accuracy and efficiency. Proficient in utilizing advanced features of Word and Excel to enhance productivity and streamline workflows. Strong attention to detail and ability to adapt to various typing tasks quickly and effectively.

₹112,500 INR ndani ya siku 3

0.0

(0 hakiki)

0.0

@Samtavse486

Hey there I am samruddhi Tavse I can help you out with your stuff...and if you need any help frm my side do inform me as I solve problems related to cybersecurity and cloud computing .... You can connect me anytime of your choice so that can work on the issues and sort it out as soon as possible.....

₹112,500 INR ndani ya siku 7

0.0

(0 hakiki)

0.0

@claudiojaramillo

Hello, I hope this message finds you in good health. I introduce myself as PartnerHelper's President, my name is Claudio Jaramillo and I'm enthusiastic about the opportunity to convey our interest in the project you've recently posted on Freelancer. Boasting a proven track record of over 15 years in Microsoft Dynamics 365, Power Platform, SharePoint, Azure, and Office 365, our team comprises certified experts proficient in various Dynamics 365 modules. Having successfully delivered over 100 projects, our commitment to quality and meticulous attention to detail set us apart. We are confident in our ability to not only meet but exceed your project requirements. Additionally, our team is fluent in both English and Spanish, facilitating seamless communication. Our experience spans full life-cycle Dynamics 365 projects for US and foreign-based companies. We specialize in a range of activities, including business analysis, GAP Analysis, solution design, solution architecture, plug-ins, workflows, views, reports, dashboards, business processes, historical data conversion & migration, among others. To delve deeper into your project requirements and explore how PartnerHelper can add significant value, we propose scheduling a meeting. Our team is available from 9 AM to 5 PM EST, Monday to Friday. This meeting will be led by one of our PartnerHelper consultants, please let us know a date and time that suits you best. Best regards, Claudio Jaramillo

₹150,500 INR ndani ya siku 7

0.0

(0 hakiki)

0.0

@vipulvishwas001

Hello Client, I am skilled freelancer more than 9 years of experience, I can assist you to elevate your customer service capabilities through Microsoft Dynamics 365. With a focus on efficiency and effectiveness. With deep expertise in Dynamics 365, particularly in the context of customer service modules. Proven track record of implementing customer insights, self-service portals, and automation features to drive efficiency and customer satisfaction. #In my recent projects, I've successfully implemented Dynamics 365 solutions tailored to improving customer service: * I leveraged Dynamics 365's robust analytics capabilities to analyze customer data and behavior. With the Implemented predictive modeling to anticipate customer needs and personalize interactions, resulting in improved satisfaction and loyalty. *I developed self-service portals within Dynamics 365, empowering customers to find answers and resolve issues independently. Expertise: Customer insights & analytics Self-service portals Customer service automation Strong analytical skills Excellent communication Proven track record If you like my skills and idea let's chat, Looking forward to work with you, Regards, Vipul

₹110,000 INR ndani ya siku 7