Hello there,
I am excited to be applying for the versatile customer support admin assistant role as advertised. It's clear that you’re looking for someone with excellent communication, detail oriented and problem solving skills, who can proactively support yourself directly and your client indirectly regardless of the task.
Haven worked in a similar combined role, I excel in multi tasking, relationship building, project management, and communication.
During my previous roles, I understood the importance of being proactive. In addition to being an expert at scheduling meetings, email management, data entry, creating reports, preparing agendas, managing travel arrangements, etc.
I’ve always strived to deliver proactive, tailored, and timely support, making customers consistently feel cared for. In my prior role as a Chat Customer Representative, I gained extensive experience across several facets of customer service, including: Managing sensitive customer information, providing personalized support, delivering a great customer experience, providing prompt and accurate responses.
I believe my work experience and skills make me an ideal candidate for this position and a strong addition to the company. I look forward to discussing this role more with you soon.
Best regards,
Zainab