Remote Patient Care Coordinator

$8-15 USD / hour

Imefungwa

Imechapishwa

over 1 year ago

$8-15 USD / hour

Needs to hire 3 Freelancers Thank you for taking the time to read this post. We are currently in the search for 4-5 new agents to join our team. We are looking for agents that are fast learners, can work independently and are self sufficient and above all have a great, upbeat and positive personality. Bilingual in Spanish is a bonus. We are looking to fill the following shifts: Monday-Friday 6:00 AM - 2:30 PM PST, Tuesday-Saturday 6:00 AM - 2:30 PM PST, Monday - Friday 9:00 AM - 5:30 PM PST, or Tuesday-Saturday 9:00 AM - 5:30 PM PST. If your availability does not allow you to work at least one of these days/times please do not apply. We are a call center that works closely with doctors in a variety of fields. We specialize in taking inbound phone calls for doctor's offices and make outbound calls for appointment scheduling. MUST be comfortable talking on the phone and answering high volumes of phone calls. Also must be comfortable using multiple systems. Must have a reliable internet connect that is fast - this will vary depending on your location, a computer, and a quiet place from your home to work from. [Speed requirements: Ping - No higher than 20ms, the lower the better Download - No lower than 10 Mbps, the higher the better Upload - No lower than 4 Mbps, the higher the better] Some things we are looking for are: - Fast learners, people who are comfortable working on and learning multiple softwares, positive attitudes and of course a good phone-voice! :) - Must be interested in long term position as training is time consuming and position will be steady work with consistent schedule -Fluent in English with an American accent - Must have dual monitors or be willing to acquire an additional monitor/screen. Experience in the following is a bonus (but we will train the right candidate!): -Healthcare field -Call center -Customer Service -Bilingual in Spanish *Please note Chrome notebook computers are not compatible with our platforms.

Kitambulisho cha mradi: 34894392

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Inatumika 2 yrs ago

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50 wafanyakazi huru wana zabuni kwa wastani $11 USD/saa kwa kazi hii

@TaiPurity

Hello dear client, As a professional administrative virtual assistant I can provide you well completed with no mistakes data entry tasks. I can also carry out blog writing, minutes writing, emailing, and social media management, managing calls among other tasks. I am available for up to 40 hours a week. I have a stable internet connection so I am available at all times. I am easy to work with, reliable and fast. You are guaranteed quality work, delivered on time and absolutely no plagiarism. My sole aim is customer satisfaction and creating a long term relationship. Kindly send me a message for further discussions. Regards, Purity

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@aielexha9161

Hi there! I see that you are looking to hire someone who can work independently and self sufficient. You have found the “ONE” already! I have a nursing background which I believe is an advantage for me since I am familiar with Healthcare field. I have also worked as customer service representative and can handle high volume of calls. Hiring me would be one of the best decisions you’ll be making finding a freelancer because I am flexible, self-motivated and willing to be trained to be provide quality output for the job. Let me know when we can connect, I’m excited to start the soonest time you want. Warmly, Aileen A.

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@rosebal1992

Hi, thank you for inviting me to bid on this project. I would love to apply for this position and willing to take trainings to be a good fit for the position. I am very eager to learn and go above and beyond to provide quality service. Looking forward to hearing back from you. Best Regards, Joanne

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@rmcifra

Good Day! I would like to express my interest for this project. Although, I want work with this project so much but I also wanted to be honest with my proposal or application letter. I don't have experience in healthcare field but I do have experience for technical service. Also, I am not fluent nor conversational in speaking Spanish but I do have the passion to learn for it. I am interested with the project because the time (Tuesday-Saturday 6:00 AM - 2:30 PM PST) is very flexible for me. I also gets excited whenever I will learn new things. I can learn fast and I also miss taking phone calls for assistance. I have worked as a technical representative in Teleperformance Philippines last 2018 which gave me an experience on how to handle phone calls and how to assist clients through phone. I am very willing to learn on the healthcare field if given a chance to work with this project. Thank you for taking time to review this letter and I hope you would consider my application. I am looking forward on discussing more details for this project. Best regards, Rose Cifra

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@Flordeliza18

Hi! I saw your invite and it really catches my attention. I'm a Filipino and I can say that I am totally fit to your job description. I am currently looking for a full time job and I have an experience on the said fields. I am a customer service representative for 5yrs and I've been with AT&T , AerBnB and AerLingus account. After searching for growth in BPO companies. I landed here us a freelancer for project basis. One of my project is with a Drug testing company, they hired me as their specimen collector for 4months. Second, as a Virtual assistant of a doctor whenever I need to manage his schedule for his patients as well as contacting me mainly for his time management and email queries. Regarding working station, I have a very reliable internet connection and device where I can perform well the task I need to do. Thank you for reading my details ?

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@iammaritesunabia

Hi, you can call me Mayet, a customer service expert with more than 6 years experience in the industry. I'm a cheerful, optimistic, appreciative, keen to details, and a result-oriented person, who leaves a smile on client's face after delivering the job. I have no problem with schedules, taking calls, and even working on multiple software. In fact in my previous job, we used more than 10 software. As of the moment my upload speed is 77.58Mbps, 75.85Mbps for download, and ping is 8ms. I am excited to what I can offer to your team. Thank you, and have a great day! Marites Unabia CSR Expert

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@deanlariosa95

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@RoyalKrystal

Hi, I'm a native English speaker with great communication skills and interpersonal relations and I am so thrilled and excited to apply for this position. I have gone through the job description, and l'm a perfect fit for this role. I have a natural aptitude towards customer service roles as l'm very friendly, easy going, and quick to assist in my daily life. I feel absolutely comfortable talking to customers both over the phone and via Live Chat. My friendly demeanor and the passion to help makes me the best candidate for this job. I have a great love for technology and love learning new skills. I have worked on several CRM tools and applications.

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@yourvirtualworld

I have a team of experienced agents and we are currently providing customer support/inbound answering service to 3 hospitals in Philadelphia. Another client of ours for 7 years now is a physical therapy company in LA wherein we help them with staffing, invoicing, recruitment, patient triage, data entry, QA, etc. We hope we can also assist you with your VA needs. We are also handling the customer support requirements of various companies in the US. We do chat support, email support, cold calling, data entry, and answer calls. We have experience dialing health insurance, solar appointment setting, real estate, etc. My team is up-to-date with the current technologies, like desktop sharing (teamviewer, citrix, gotomeeting), CRM/project management tools (Salesforce, Zoho, Asana, etc.), cloud services and VoIP (i have used ringcentral, vicidial and other dialers. We have experience with word-processing software and spreadsheets (e.g. MS Office, google drive) and we are knowledgeable with online calendars and scheduling (e.g. Google Calendar). Looking forward to hearing from you.

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@Justinfreelancer

Hi there, I have 3 years of experience working as a Virtual Assistant. I have assisted business owners/managers in day-to-day tasks like managing their calendars, taking care of Chats, Tickets, Calls, etc. on Intercom Chat and the Zendesk ticketing system. I have also handled E-commerce platforms like Amazon and eBay as customer Service to help customers with their Item inquiries, Order Processing, returns & refunds, Claims to Vendors, USPS, etc. I read your Bid and would like to work with you.

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@anly03

Hi my name is Ann and I am very much willing to pply as one of your agents I have experience being a call center agent both inbound and outbound for a healthcare company and for a Telco company.I can assure you that I can be a great help to your company .Looking forward to hearing from you soon.

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@Hasnain4312

Hi, I have more than 5+ years of experience working in the US-based Healthcare and Call Center Industry. My past experience of scheduling appointments for physicians and assisting patients with their concerns, excellent English (both written and verbal) communication skills and Customer-oriented mindset are well-matched with this job opportunity. Based on my experience, I can provide my expertise in the following areas: - Scheduling & Rescheduling appointments based on providers availability - Patients Demographics Entry (Name, DOB, Phone Number, Home Address, Insurance Info; Insurance Name, Policy Number and Group Number) - Verification of Eligibility and Benefits - Prior Authorizations and Referrals - Receiving inbound calls and assisting patients with their billing concerns by checking their EOBs and forwarding other concerns such as Medication Refill request, Lab results to the concerning departments. I am available to work Monday through Friday (6:00 AM - 2:30 PM PST) and have a good internet speed that exceeds the requirements specified in the job description. I would like to have an interview for the position of Remote Patient Care Coordinator. Thank you for your time and careful consideration. Sincerely, Hasnain Ali

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@idelmendo09

Hi, I read your job post with great interest and enthusiasm as my skills and qualifications may match your requirements. I am a person who appreciates the value of work and possesses desirable personal qualities including honesty and flexibility. I have displayed a positive and cooperative attitude throughout my work career and positioned myself as a valuable resource in various situations. I have been working as a virtual assistant for more than four years now. Customer support, email handling, data entry, and fraud-checking are among my expertise. I also have experience in the BPO industry handling customer service for international accounts. I am also confident that the experiences and skills I have acquired over a decade of working as an office employee, which are mainly: administrative duties, customer service, and product/supplier sourcing; guarantee that I can deliver what is required for this role. I also have proven experience in maintaining confidentiality with highly sensitive materials and matters. My profile goes into more detail about my daily job duties and responsibilities during my tenure with my previous employers. In addition, I am a quick-learner, dedicated, hard-worker, passionate, and keen to detail. I can work in a team or with no supervision. I care for deadlines; I make sure that I turn my projects in on time. Thank you in advance for your time and consideration. Looking forward to working with you soon. Sincerely, Ingrid Delmendo

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@saimansari12345

Hello, I am intereted in this position as I have 4+ Years experience in customer support and service. I worked with US healtcare professionls, National Home care agency, and also with University of Kentuckey Health Care for 4 years. Please ping me on whatsapp +91-7467010011 or my prtfolio: https://www.freelancer.com/u/saimansari12345

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@ahmedtahash

Hello, I have deep health background because I am a pharmacist. I have worked in pharmacy field. I know some basics of callcenter. I am willing to engage in long term position. I have worked with many systems SAP, POS and many insurance company system. Regards, Ahmad Al Ashery

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@MoeenHayat

HI Bringing in vast experience and true opportunity for business needs in the BPO industry. For services fulfilling business requirements to the best possible right dimes expected. I am business owner myself for a company based in Chicago leading Sales, 360 Digital Marketing, and back office services, BPO and tech support team 100+ employees offshore. We are providing unique opportunity for businesses to get their job done efficiently under team of professional leaders with complete peace of mind. We value for the time and dollars of our clients so they can really get their job excellently done spending less. So save money have peace of mind as we understand that gives you freedom to focus on the other important operations of your business. We can provide you all the solutions for your requirements. We own our clients as being the Heart and Blood of the company. I have experienced and well trained executives for Sales and Customer Support with a great attitude of Problem solving and Rapport Building. They speak Fluent English with a plus of a neutral accent already dealing with different clients and customers daily in different regions of the world that includes services and product selling with a 100% guaranteed customer satisfaction. We can start immediately and work for a long term. Looking forward for your positive response. Regards.

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@eluna22

Please accept this letter as an expression of my interest in the Customer Service Associate position. I am a highly motivated and progress-focused Customer Service Representative with a long-standing background in this industry. With a track record of initiative and dependability, I have devised strategic initiatives which I believe will prove valuable to the company. Throughout the course of my career, I have perfected my customer service and customer care abilities. I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency. I have worked as a VIP Health Insurance representative handling service claims and benefits information of Medical and Dental plans under the USA healthcare system from 2016 - 2020, I dealt with customer calls, as well as provider calls looking to get insurance and coverage information, which I think is experience that will be highly valuable for this role. I would greatly appreciate the opportunity to speak with you regarding my candidacy.

$10 USD ndani ya siku 40

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@yaritzagmez

While I don’t know the experience of the other candidates, I can speak to the qualifications that make me the best fit for this position. After working in this same position with another organization for a year, all the skills in the same area working in similar companies, and my audacity to adapt to any position within my abilities, im very energetic and eager to learn new skills, able to handle multiple tasks on a daily basis, hard working and honest. thanks in advance

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@shallyhall

My Future Client, I notice you require Remote Patient Care Coordinators to assist with operations. Healthcare, Customer Service, which we enthusiastically dubbed "Client Hospitality Management," and Call Center Services are our specialty at URVA Consultancy Group, which we manage with care and enthusiasm. We'd be delighted to help you and your organization in this capacity. We're a group of seasoned virtual assistants with remarkable initiative and organizational abilities, and we'd be delighted to assist you in achieving your organization's objectives. Our team currently provides Transportation Coordinator, Assistant Care Coordinator, Lead Care Coordinator, and Care Team Manager services to Home Care Agencies. Together, we have over four decades of expertise in the hospitality industry in a variety of capacities, such as executive assistant, project manager, trainer, and auditor. Our staff conducts a variety of responsibilities everyday, including calendar management, telephone management, data entry, email management and scheduling. Our workforce is thoroughly trained and technologically savvy. I assure you, we do have the steady, reliable and extremely fast internet speed for the comfort and relief of all our clients. We are confident in our capacity to help you and your team and ready to do so. Let's meet so we can discuss in further details, but only when it's convenient for you. I am looking forward to hearing from you soon. Nuff Love, Shally Ann T. Beckford Hall

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