Hi there!
Care to work less, worry less and win more? Then you need someone like me in the background.
I will help you respond to customer inquiries promptly and resolve their complaints satisfactorily.
I have a knack for problem solving, have excellent communication skills - IELTS Speaking band 7.5. I also have excellent organizational and time management skills, and I handle customer information with utmost discretion.
As a blogger, I am proficient in wordpress and live chat Support tools like Zendesk, Chatwith, Smoother-chat, Live Chat, Tawk. To Live Chat, because I have used a lot of them.
Regarding, this project, I will recommend Zoho -SalesIQ live chat. It has visitors tracking and analytics. It has worked for a lot of my local clients and I am most certain it will equally give you results.
I am also proficient in Google forms and Microsoft office forms. I can help you create unique forms tailored to meet your customer needs especially in generating feedback.
I am equally proficient in Microsoft Outlook for email management.
I prioritize deadIines ruthlessly with Google calendar that I constantly meet deadIines.
Just think of me as an extension of your team and not your regular customer support.
I am open for further discussion on this role. Let's talk about how my skills and experience can help you meet not just your customer needs but also your business goals.
Regards
Uzoamaka