Customer Care

$2-8 USD / hour

Imefungwa

Imechapishwa

5 months ago

$2-8 USD / hour

Project Title: Customer Care I am looking for a skilled customer care representative to handle technical support inquiries through phone communication channels. Requirements: - Experience in providing technical support to customers - Strong communication skills, both verbal and written - Ability to handle a moderate volume of customer inquiries (50-100 per week) - Proficiency in using phone communication channels for customer interactions Responsibilities: - Responding to technical support inquiries from customers via phone - Troubleshooting technical issues and providing solutions - Assisting customers with billing inquiries, if necessary - Escalating complex issues to the appropriate department for resolution - Providing excellent customer service and ensuring customer satisfaction Ideal Skills and Experience: - Previous experience in a customer care role, preferably in a technical support capacity - Knowledge of common technical issues and their resolutions - Familiarity with billing systems and processes - Strong problem-solving skills and ability to think on your feet - Patience and empathy when dealing with customers - ARABIC / ENGLISH / HINDI / URDU If you are a customer-oriented individual with technical support experience and excellent communication skills, we would love to hear from you. Please provide examples of your previous work and explain how your skills align with our requirements.

Communications

Technical Support

Customer Support

Kitambulisho cha mradi: 37579741

Kuhusu mradi

58 mapendekezo

Mradi wa mbali

Inatumika 4 mos ago

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58 wafanyakazi huru wana zabuni kwa wastani $5 USD/saa kwa kazi hii

@Excelentt

Hello, my name is Muhammad Mubeen and I am here to offer you my services as a customer care representative for your project. I have the required experience in providing technical support to customers, strong communication skills both verbal and written ability to handle a moderate volume of customer inquiries (50-100 per week) proficiency in using phone communication channels for customer interactions. I understand that you are looking for someone to handle technical support inquiries through phone communication channels and provide excellent customer service. I believe I am the perfect fit for this project because of my previous experience in a customer care role, particularly in a technical support capacity. Additionally, I have knowledge of common technical issues and their resolutions as well as familiarity with billing systems and processes. I would be delighted if you could contact me so we can discuss further how we can make this project successful together!

$5 USD ndani ya siku 40

4.9

(48 hakiki)

7.2

@FirstChoiceWeb

Hello there, I was intrigued when I read your opening for a Customer Support Representative adept at resolving technical issues over the phone. As a CS specialist with over 7 years of experience diagnosing and troubleshooting 100+ hardware, software, and account inquiries weekly across multilingual clientele, I believe I have the precise technical knowledge and verbal dexterity required to deliver exceptional issue resolution. What sets me apart is the interpersonal insight I leverage to calmly guide even the most frustrated customers through to satisfactory outcomes. By fusing technical investigative skills with empathy and clarity, I can turn fiery scenarios into long-lasting loyalty for brands. My CSAT scores consistently rank in the top 10% globally, thanks to both my human-centric support approach backed by technical problem-solving savvy. Furthermore, my multilingual fluency in English, Hindi and Urdu allows me to forge meaningful connections with more customers in their native dialects. I balance technical precision with cultural appreciation to provide universally accessible assistance. I look forward to discussing your specific account tools and support priorities in greater depth. Best regards, Himanshu

$4 USD ndani ya siku 40

5.0

(2 hakiki)

4.0

@ARTICLEYOUWANT

Hi there, I am really good at helping people with tech problems over the phone. I've done this for quite a while and I am great at talking and writing to people. I am used to handle around 50 to 100 questions every week. I'll answer calls from customers who need help with technical stuff. I am good at fixing things and explaining solutions in a simple way. I'd love to be a part of your team and help out with technical support. Let's talk more about how I can make things easier for you.

$5 USD ndani ya siku 40

4.1

(2 hakiki)

3.5

@am4729059

HI, ⭐⭐⭐I won't bore you with a long story as I know you're going to have lots of proposals to read to find the appropriate freelancer for your project.⭐⭐⭐ i have proficiency in ENGLISH / HINDI / URDU but not arabic I believe that our work relationship will be ongoing and you won't regret hiring me. It would be better if you hit me a message so we could discuss this more in detail. Sounds like a fit? I'm looking forward! Azhar- P.S.: You'll also find my client reviews that tell everything you need to know about whether my clients think I'm worth it!

$5 USD ndani ya siku 40

4.6

(1 hakiki)

2.6

@zahabkhan

I am an experienced MERN stack developer with a strong background in building robust and scalable web applications. I have the necessary skills and experience to provide excellent customer service and ensure customer satisfaction. Specifically, I have worked in a customer care role before and have the knowledge of common technical issues and their resolutions. Additionally, I possess patience and empathy when dealing with customers as well as the ability to think on my feet when required. Additionally, I am fluent in Arabic, English, Hindi, and Urdu which would be useful for handling technical support inquiries from customers through phone communication channels. I understand that you are looking for a skilled customer care representative to handle technical support inquiries through phone communication channels. With my extensive experience in providing technical support to customers and strong communication skills (both verbal and written), I believe I would be the best fit for this project. Please feel free to reach out if you have any questions or would like more information about me or my services.

$5 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@shelararchana141

Dedicated and motivated individual seeking an entry-level customer service position to leverage excellent communication skills, a customer-centric mindset, and a strong desire to provide exceptional support to clients while gaining valuable experience and contributing to the success of the organization.

$6 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@abbasifida857

Hi, I have experience in customer service, handling both inbound and outbound calls, live web chat, email correspondence, and virtual assistance. I am committed to delivering quality services and am available to start either part-time or full-time as soon as possible. Please message me to discuss further details. Thanks, Fida.

$2 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@heyajay33

Committed to optimizing customer engagement and growing loyalty through tailored experiences and thoughtful solutions. Focused on leveraging customer feedback to create improvement strategies that boost customer satisfaction and drive business growth.

$2 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@borahdavis

"As a seasoned customer care professional with 4 years of experience, I've consistently exceeded service goals. I excel in handling both incoming and outgoing calls, as well as remote requests, leveraging strong organizational, research, and time management skills. I bring a positive attitude, organizational prowess, and a proven ability to manage multiple priorities. Ready to take on added responsibilities to achieve team goals, can handle any amount of clients. I am a detail-oriented team player with a commitment to accuracy. Elevate your customer care team with my expertise. Contact me at +2348065171528 to discuss how I can contribute to your success!"

$6 USD ndani ya siku 30

0.0

(0 hakiki)

0.0

@mahalingam9629

Understanding the Client’s Needs Show that you understand the client’s unique needs by doing research and asking questions. This will help you tailor your proposal to their specific requirements. Demonstrate how your team has the skills, knowledge, and experience needed to deliver exceptional customer service. Use case studies or testimonials from past clients as evidence of your expertise. Clearly outline the steps you’ll take to ensure successful implementation of your proposed strategy while meeting their business objectives. Provide quantifiable metrics such as increased sales, decreased churn rate, or improved satisfaction scores from previous projects to prove return on investment (ROI) on what they’re buying into with signing up with you.

$2 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@sacredguy750

I am an experienced customer care executive with a strong background in providing exceptional service. Proficient in addressing customer inquiries, resolving issues, and ensuring overall satisfaction, I bring effective communication and problem-solving skills to create positive interactions. With a customer-centric approach, I am dedicated to delivering a high standard of support, fostering positive relationships, and enhancing the overall customer experience.

$5 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@ummizahraa27

I am writing to propose a comprehensive technical support service tailored to meet your specific needs through phone-based assistance.i am committed to providing prompt and effective solutions to ensure the seamless operation of your technical systems and enhance end-user experience. I offer round-the-clock availability to address technical issues, providing timely resolutions and minimizing downtime. I am skilled in handling a range of technical complexities, from basic troubleshooting to advanced problem resolution, ensuring comprehensive assistance for all users. Leveraging advanced remote access tools, i can troubleshoot and resolve issues directly on users' devices, offering a quick and efficient solution without the need for on-site visits. I am eager to discuss how my technical support services can align with your goals and contribute to the success of your operations. Please let me know a convenient time for a meeting or call to delve into the specifics of this proposal. Thank you for considering our proposal. We look forward to the opportunity to collaborate and support your technical needs.

$5 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@bluerock179

Hello there, my name is Sk Farihin and I'm a results-driven professional with a strong work ethic and extensive experience in customer care, technical support, legal writing, content creation, data entry, customer management and sales. I have the skills required for your project - experience in providing technical support to customers; strong communication skills; ability to handle a moderate volume of customer inquiries (50-100 per week); proficiency in using phone communication channels for customer interactions; responding to technical support inquiries from customers via phone; troubleshooting technical issues and providing solutions; assisting customers with billing inquiries if necessary; escalating complex issues to the appropriate department for resolution; providing excellent customer service and ensuring customer satisfaction. I'm confident that I would be the best fit for your project due to my proficiency in Arabic/English/Hindi/Urdu communication as well as customer service expertise. If you'd like more information or feel my profile speaks to you please don't hesitate to reach out!

$8 USD ndani ya siku 120

0.0

(0 hakiki)

0.0

@nms2023

Hello there. I am Arabic native and speak English. I am skilled customer care representative to handle technical support inquiries through phone communication channels. - Patience and empathy when dealing with customers - Previous experience in a customer care role, preferably in a technical support capacity - Familiarity with billing systems and processes - Knowledge of common technical issues and their resolutions - I speak ARABIC, ENGLISH and little HINDI

$4 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@Krishanmehra10

Hi, I have experience in customer care services. I am committed to delivering quality services and am available to start either part-time or full-time as soon as possible. Please message. Thanks

$2 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@Anjalikhatri13

My patience my skills and my way of communicating with people make me the best candidate for this role .

$5 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@sufianalshishani

I am writing to express my strong interest in the Customer Service position at your esteemed organization, as advertised. With my solid background in customer service, particularly during my tenure at Amazon, I am confident in my ability to contribute effectively to your team. In my previous role at Amazon, I served as a Customer Service Representative, where I honed my skills in addressing and resolving a wide range of customer issues. My responsibilities included handling inquiries, providing product information, processing orders, and most importantly, ensuring customer satisfaction. I am proud to highlight that I successfully managed an average of 50 customer contacts per day, showcasing my efficiency and capability to handle high workloads while maintaining quality service. I would welcome the opportunity to further discuss how my experiences align with the needs of your organization. Thank you for considering my application.

$4 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@mayakrtls

Speaking 3 languages fluently (English +2 ) Blog writer Designer Translator Understanding of website content

$5 USD ndani ya siku 40

0.0

(0 hakiki)

0.0

@evanskiio7

I'm excited to present our tailored customer service solution, aimed at elevating your customer experience to new heights. Our dedicated team offers round-the-clock support, ensuring your inquiries are handled with speed, precision, and a personal touch. I understand the importance of fostering strong customer relationships. That's why I propose an integrated approach that combines the latest technology with a human element, promising not just solutions but satisfaction. Partnering means you'll benefit from: - 24/7 availability, because your peace of mind knows no hours. - Real-time issue resolution, minimizing downtime and maximizing loyalty. Let's revolutionize your customer service together. I look forward to discussing how our commitment can meet your specific needs and exceed your expectations.

$6 USD ndani ya siku 40

0.0

(1 hakiki)

0.0

@pushpendras2003

I'm 12th pass out with fluency in english with some query support job experience and also have good typing speed. so think I can deliver you a best work as per your requirements.

$4 USD ndani ya siku 40