I am looking for a freelancer who can assist me with the design and documentation of the ITIL processes.
Specifically, need assistance with all areas of Incident Management, Change Management, and Service Level Management, Cost / Demand etc.
We also require a comprehensive process documentation that covers all aspects of these processes.
The ideal freelancer should have a strong understanding of ITIL processes and best practices.
They should also have strong experience in designing and documenting ITIL processes.
The project needs to be completed within a month and needs to be started within a week.
I am working with a multinational company. I am responsible for change management documentation and process. Also responsible for documentation of ITSM process with ITIL framework. I will make sure that all your process is documented within maximum 3 weeks.
Greetings, I'm Stepan, interested in your project. I am experienced Business Analyst with expertise in all spheres. Provide fast work, solutions and report. Currently work on change management and incidents processes. Accurate in details and know how to gather stakeholders' requirements. Know ITIL and its best practises.
Looking forward to further contacts