VoIP/SIP Setup for Indian Customer Support

Hello! I'm one of the leading VoIP developers on this platform. With over 20 years of experience, I specialize in Asterisk, FreePBX, and the Vicidial call center suite.

Hello, I'm a VoIP specialist with 10 years of experience working in the TS/NOC departments of a US VoIP company; I can install, troubleshoot and customize many VoIP devices including softphones, ATAs, IP-phones and PBX systems like Asterisk/FreePBX. I read your project description, and I can install, setup, secure and customize your call centre system according to your request. I'm available through chat to discuss this project further, and get started. Thank you.

Hi There, I'm writing to express my interest in your project seeking a VoIP/SIP expert to set up an inbound customer support call center in the US specifically for Indian callers. My Expertise Aligns with Your Needs: 1) VoIP/SIP Setup Pro: I possess in-depth knowledge of VoIP and SIP technologies, ensuring a reliable and efficient call center infrastructure for your Indian customer base. 2) Large Contact Center Management: I have proven experience managing and scaling contact centers with over 50 agents, optimizing workflows and ensuring smooth operations. 3) CRM & Ticketing System Integration Master: Integrating your chosen CRM software and ticketing system with the VoIP platform is my specialty. This will streamline data flow and enhance customer support efficiency. 4) Call Routing & IVR: Designing an efficient call routing system and Interactive Voice Response (IVR) to handle high call volume and route calls to the appropriate agents based on language and issue type. Let's schedule a call to discuss your specific requirements and delve deeper into how I can tailor my approach to best serve your needs. Thank you for your time and consideration. Sincerely, Vinod M

Hello, Hope you are doing great, I have worked similar kind of project in past. please check below project details. This project is centered around VOIP (Voice over Internet Protocol), where individuals trapped in an elevator can contact the station for assistance. They can engage in live communication, exchange messages, and make calls for immediate help. Additionally, the station can monitor live footage of the elevator. To implement these functionalities, we utilized PHP, SIP, and JQuery for the frontend, while Laravel was employed for the backend Regards, Jay T

As CEO and founder of UBTCALL, UBTIS, and UBT since 2014, my mission is to lead a team providing comprehensive call center services. From customer service management to business acquisition, we cover all aspects including retention, refunds, and online payments. Our expertise also extends to technical support and remote assistance, ensuring seamless operations 24/7. We offer qualified virtual assistants for administrative tasks and call, email, and scheduling management. Specializing in telesales, telemarketing, and B2C and B2B lead generation, we focus on both inbound and outbound strategies to meet all client needs. Operating globally in the UAE, Morocco, and Spain, we manage significant international accounts with a full-stack developer team overseeing over 7,000 websites. Our digital marketing expertise ensures remarkable ROI through email, SMS, and social media. With a multilingual team fluent in French, Spanish, English, Italian, German, Arabic, Dutch, and Portuguese, we serve a diverse international clientele. Committed to providing uninterrupted service, our teams operate 24/7 with a dedication to excellence.

Hello Thank you for considering my expertise for your project. As an expert in Asterisk and VoIP/SIP setups, I highly recommend utilizing open-source Asterisk for its flexibility and ease of integration with CRM and Ticketing systems. With extensive experience in setting up contact centers and managing large-scale environments, I can seamlessly configure an Asterisk-based VoIP/SIP system tailored to your needs. Let's collaborate to make solution to your specific needs. Regards

Buen Dia, Mi Oferta para este trabajo es de 12 USD para un tiempo de entrega de 30 Horas Cordialmente Julio Cesar Castro

Describing the call center features you need for your project would be very convenient. As contact centers while with proprietary or open sources requires a lot of design. my humble suggestion is you define that in your requirement, it has not to be technical but functional.