I’m looking for someone to help manage our reservations at our hotel in Anchorage, Alaska. Duties include: Respond to guest messages on our various sites, review reservations for accuracy (including the various third party sites we work with), troubleshoot problems with the third party site, charge deposits and cancellations, and confirm that all guests have paid the correct amount.
Background: Qupqugiaq Inn is a small anti-boutique hotel located in Anchorage, Alaska. We have 37 rooms. Of these, 19 have private bathrooms, 12 have shared bathrooms, and 6 are tiny Japanese-style sleeping pods. Our website is www.qupq.com. Please look at the site before responding.
Our main reservation software is WebRezPro. This transmits room information (availability and rates) to the software Siteminder, which then sends the information along to the third party sites, including Expedia, [login to view URL] and Hostelworld.
Hours: I expect that the work may take 2 or 3 hours per day. Work will be required for the next 4 months.
Experience: Please respond with information about your experience in these areas, and your expected pay rate.
As a small hotel owner with less than 50 rooms, I need a competent, detail-oriented and experienced accountant to manage bookings and reservations. Your primary responsibility will be handling all hotel reservations through our current platform, WebRezPro. Experience with this software is highly preferred, as you will be tasked with ensuring smooth bookings for our guests and maintaining updated reservation records. Efficient organizational skills and a sharp eye for detail are required for this role. Experience in the hotel industry, especially with small hotels or similar accommodations, would be a definite advantage.
PLEASE RESPOND WITH A DESCRIPTION OF WHY YOU ARE QUALIFIED AND HOW YOU CAN MAKE THE IMPROVEMENTS TO RESERVATIONS IN THE DESCRIPTION ABOVE. Also, what are your thoughts about our website?
Hello Geoffrey B.,
I am Sadat Saeed, a seasoned Content Writer with 8 years of experience. I have carefully reviewed your project requirements for managing reservations at Qupqugiaq Inn in Anchorage, Alaska. With my expertise in content writing and attention to detail, I can efficiently handle guest messages, review reservations, troubleshoot third-party sites, and ensure accurate payments. My extensive portfolio showcases successful projects in various industries. Let's discuss further to streamline your reservation process.
Portfolio:
https://www.freelancer.ca/u/DGM999
Best regards,
Sadat Saeed
Hello,
I hope you're well.
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Hi!
I hope this message finds you well. I am writing to offer my services as a virtual assistant with extensive expertise in utilizing a wide range of tools and technologies to enhance productivity, streamline workflows, and support your business needs effectively. With a proven track record of providing high-quality administrative support and leveraging cutting-edge tools and software, I am confident in my ability to help you achieve your goals and maximize your efficiency.
I am excited about the opportunity to collaborate with you as your virtual assistant and contribute to your success. Please let me know if you would like to discuss this proposal further or if you have any questions. Thank you for considering my services, and I look forward to the possibility of working together.
Warm regards,
Mary Jane Omapas
I am skilled at tasks that require attention to detail. I excel at problem solving & have great customer service/support skills --five stars. I have a solid track record of managing various e-commerce platforms - a skillset that I believe transitions smoothly to your needs. I am familiar with reservation systems and managing guest bookings as I understand how critical they are for hotel operations. While I do not have direct experience with WebRezPro, I am confident in my ability to quickly learn new systems, given my decade-long tenure in e-commerce.
In terms of your website, Qupqugiaq Inn's site is simple, clean, and easy to navigate - something that hotels often overlook. Nevertheless, it might be worthwhile to consider offering a virtual tour or more visual elements to give prospective guests a better sense of the unique experience you offer. As a seasoned content writer and copy editor, I can help enhance the language and appeal of your website to captivate potential guests or modify existing content accordingly.
To conclude, my experience in e-commerce has sharpened my problem-solving skills and attention-to-detail – two qualities invaluable in navigating third-party sites and ensuring accurate reservations. My flexible schedule will allow me to dedicate ample time to your project for the next four months, ensuring convenient scheduling for your guests and minimal disturbances. Thank you for considering me as your partner.