In-house support specialist for Whatsapp service for Philippines Market
$2-8 USD / hour
Imefungwa
Imechapishwa about 3 years ago
$2-8 USD / hour
We are business consultants and representatives of help desk and ticketing systems integrated to whatsapp and social media to help business manage all customer conversations in one place faster and efficiently.
For a client of us based in Mexico we are looking to run a test of their service in Philippines Market, what do we need? an english speaking support specialist who will play an important role to enable and keep running internet on a mobile phone, just that! Inbound and live support for customers will be fulfilled by customer service team
Main responsibilities:
- Bring a mobile device running Android 8.0 or higher and a new SIM card on their own to host a whatsapp line, the use of this mobile phone will be restricted only to host whatsapp line
- Bring a highly stable internet connection to the mobile phone that will host the whatsapp line, broadband access through a wi fi spot is preferred rather than 4G connections
- Perform the whatsapp line registration, device setup, profile setup and initial use of the whatsapp line
- Being available during business hours to serve as first point of contact to customer service team to test and verify the phone, whatsapp app and internet connection is working properly
- To perform regular tests to check incoming and outgoing messages are getting delivered timely
- To archive or delete daily messages to keep space and memory resources to the mobile phone
The job can be performed on a part time basis or on demand as long as the specialist be highly available during the business hours attend customer service of incoming messages.
Requirements:
- Based on Philippines
- Fluent english
- Acquainted using whatsapp and performing basic configurations for it
i am expert in doing this job and I have pleasure to do your work.
I have strength power of capabilities of doing typing speed of 500words per minute and fluency English.
Hello,
Hope all is well.
I am confident I meet the requiremetns to successfully do this job and I am available to work in your timezone. I assure you that we will not only meet your expecetd results but we will exceed it.
Feel free to get in touch so we can get things started.
Regards,
Harold
Hi,
I am Lanie Camisona from the Philippines. I would like to show an interest in your job post. I have been using Whatsapp application for 3 years now and been resolving its technical issues on my own, may it be on mobile phone or in desktop. I have a technical background and a customer chat support background and I would like to be part of your team in the Philippines.
Hope to hear from you the soonest.
Sincerely,
Lanie Camisona
Hello, my name is Clara, and I believe I could be a perfect candidate for this job.
With over 5 years of experience in the customer service & sales industries, I’ve gained skills in those fields that I can confidently showcase to the global audience. With my hard work and positive attitude toward work, I have consistently proven outstanding performances in sales and customer service, and I firmly believe that I can do the same in many different fields too. Thank you
I'm a call center agent for quite sometime now. I can say that I already mastered getting customer buy end and assisting customers in a timely matter. I'm very confident that I can do my job properly.
To obtain challenging and responsible position in an organization wherein I contribute to the successful growth of an organization using my abilities and knowledge. "There is always a better way of doing things" is the common belief
Hi ! I love the job description . I find it very easy since I am using the app most of the time. I worked in a customer service/technical support for almost 6 years. I know I can do the job very well to help you with your company. Ill be available right away. Thankyou !
I Have experience on this...so give me a chance then I can show my skills..I have an experience of two years in Wipro...I also have customer service experience
I am Jonard from Cabiao, Nueva Ecija. I started using WhatsApp since 2018 and I am very familiar with it.
This project is very interesting and I hope you consider my bid. Thank you.
Best regards,
Jonard Honrado