Freelance sales reps energy businessKazi

As a growing beverage sales business, I require a customised setup for ZOHO CRM that focuses on sales pipeline tracking. I'm particularly interested in: - Accurately tracking the lead generation source. - Concentrating mainly on leads coming from Social media and Email marketing platforms. - Setting up ready to import scraped potential customer lists - Tracking initial contact through to sales - integrating landing pages on our website to track customer enquiry. ALSO - Any suggestions you think would be helpful that I have not mentioned. Experience and Skills Required: - Expert knowledge of ZOHO CRM, especially in setting up for sales businesses. - Proven experience in sales pipeline tracking setup, particularly focusing on lead generation...

En busca de un analista de datos freelance, estamos emocionados de ofrecer una oportunidad única para aquellos apasionados por la analítica y el crecimiento continuo en el dinámico mundo del Multinivel (MLM). Si te entusiasma generar reportes precisos, limpiar y administrar tablas de datos, y tienes un sólido entendimiento de Excel, DAX, PowerPivot y tablas dinámicas, ¡este podría ser el proyecto perfecto para ti! Necesitamos un analista junior que no solo posea habilidades en análisis de datos, sino que también tenga experiencia comprobada en el análisis de datos específicos de empresas de MLM. Es crucial que puedas interpretar planes de compensación y entender profundamente los volúmenes de ...

My project requires an experienced freelancer able to revitalize my website, sharpening its design and functionality with the primary aim of boosting online sales. In addition, I require expert social media marketing spanning across Facebook, Instagram, and LinkedIn platforms, carefully strategizing to engage two key demographics - Parents and Business professionals. Suitable candidates should possess: - A proven track record in website redesign aimed at increasing sales - Proficiency in multi-channel social media marketing - An understanding of marketing strategies that appeal to Parents and Business professionals - Creativity and forward-thinking to enhance brand image.

...individuals to handle the sales process for me while I focus on other tasks. Job Description: I'm looking for proactive and results-driven Shoe Sales Representatives to help me sell my inventory of replica shoes. This is a straightforward project that requires you to take full responsibility for selling the shoes on my behalf. If you're looking for a quick and easy way to make money, this is the opportunity for you. Responsibilities: -Promote and sell my limited stock of replica shoes to potential buyers. -Use your sales skills to generate leads and close sales quickly. -Provide accurate information about the shoes to interested buyers. -Manage customer inquiries and communications efficiently. -Process orders promptly and arrange for delivery or ...

I am in need of a talented copywriter to craft a long-form sales copy page. Though I've not specified the primary goal of this page, a well-rounded copy addressing lead generation, increasing sales conversions and building brand awareness - all with a captivating narrative - is of utmost importance. Key requirements for this job include: 1. Proven Copywriting Experience: You should have a rich portfolio of past work in creating persuasive and engaging sales copy. 2. Detailed Project Proposal: Besides your compelling sales copy samples, your application should include a detailed project proposal outlining your approach and understanding of the project. I've left the target audience open-ended to both B2B and B2C. Therefore, you should have experi...

I'm in need of a professional resume writer with a strong background in law, finance, and business development. My ideal skills and experiences for the job include: - Proven experience in crafting resumes for professionals in the law, finance, and business development fields. - An understanding of the key industry terms and requirements. - Capable of highlighting my skills and experiences in Investor Relations, Business Development, International Relations, and Legal effectively.

I need a design for a logo that depicts a single member LLC Florida Carpentry Business. Incorporate these elements into the design: - The logo should be an emblem of my business name.(Watson's Wood Work)(W.W.W.) Dont put woodwork over watson please. If u use WWW then dont be affraid to flip them upside down for creavity. Somewhere in logo, add Vero Beach, Fl. - The look has to be classic and minimalist, yet appealing on a t-shirt. - As for colors, apply your creativity. Please NO referance to carpentry tools. I really do like cursive fonts. Please use on city and yr. Imagine an old salon sign in old westerns movies with a florida touch. They hang from chains and nailed to a wall. Please focus on details. Idea. I do like old video game system nintendo with 8 b...

I'm in need of a creative and unique business card designer. I want to see 3 different design concepts for my business card. Key Elements: - Incorporate my logo and brand colors - Include my social media links - I have professional photos that can be used as well Ideal Candidate: - Proficient in graphic design with a strong portfolio of business card designs - Ability to create fresh, unique concepts - Familiarity with incorporating brand identities into designs - Good understanding of social media integration - Prompt and responsive to feedback

I'm seeking persons with excellent sales skills to help sell my entertainment services to individuals. The services span a wide range, including but not limited to SEO, Social Media Marketing, and Email Marketing. Ideal Skills and Experience: - The ideal freelancer is someone with strong sales skills and experience. - Proven ability to sell high-value services. - In-depth understanding of digital marketing services. - Familiarity with marketing to individuals rather than businesses or organizations. The compensation model is based on a 10% commission with a minimum service rate of $150 USD. For every sale you make, you'll earn at least $15. I'm eager to connect with freelancers who can leverage their sales skills to reach the maximum potential of th...

Need to update business sales presentation in Powerpoint to a new already existing template and must be updated using new information. Guidance on the updates to do to the presentation will be provided. Approximately 30 slides.

...PDF should be sorted based on the topics mentioned. The task requires a careful understanding of the subject matter, so relevant experience in these medical fields is a must. Proficiency in PDF creation and organization is also an added advantage. This project allows you to use your medical knowledge outside of a traditional setting, making it ideal for those interested in expanding their freelance portfolio. Put that medical degree to use in a new and diverse way. Looking forward to your application....

I need an expert who can provide a high-level overview of the electric motor industry, specifically focusing on AC motors, Permanent Magnet motors, High efficiency A... High efficiency AC induction, and Industrial motors. - Experience researching and presenting information on specific geographical regions including North America, Europe, and Australia. Your final report should clearly explain: - The current state of the market in the aforementioned regions. - Major players in this market segment. - Market trends and growth potential. - Overview of industry sales volumes for different motor types. I expect a clear, concise, and thorough report that gives a high-level understanding of my areas of interest. Your expertise in this subject matter will greatly affect the success of thi...

I am seeking a professional who can guide and support me through the process of transferring the ownership of my business. Key Responsibilities: - Assisting with all legal documentation associated with business sale. - Handling sensitive familial relationships involved in the transfer. Ideal Experience: - Must have a proven track record of handling business sale transfers, particularly within family contexts. - Legal expertise regarding the documentation and requirements of business sales. - Excellent communication skills, able to navigate delicate family situations. This is a significant milestone for our family business, and it's critical that the process is managed with the utmost professionalism. Your help in this matter is deeply appr...

I am looking for an experienced Power BI developer to transform my Excel spreadsheets into an interactive sales performance tracking dashboard. Key Responsibilities: - Utilize Power BI to create a visually appealing dashboard from Excel data. - Ensure the dashboard accurately reflects sales performance. - Develop the dashboard to provide a static report for easy viewing. Ideal candidate should have: - Proficient in Power BI to effectively transform Excel data to a user-friendly dashboard. - Strong analytical and visualization skills to accurately represent sales data. - Excellent attention to detail for accurate tracking and data representation.

I'm searching for an expert web designer to create a clean, modern layout for my website. The website must be respo...searching for an expert web designer to create a clean, modern layout for my website. The website must be responsive to mobile devices, ensuring an optimal user experience across various platforms. Key Requirements: -A clean, modern design aesthetic. -Intuitive navigation for easy user experience. -The website should primarily focus on showcasing our products and services, generating leads or sales, and providing valuable information or resources. In addition, I have specific color preferences that need to be incorporated into the website design. The ideal candidate has experience in creating visually appealing and functional websites, adhering to specific des...

Hello, I am looking for a long term freelance editor for Architectural & Real Estate Photography Retouching. NO HDR! Please send me your portfolio of editing, before and after and your price per picture! Looking at around 150-300 Images per month.

...need of a skilled and experienced Tableau expert to help me with a range of tasks centered around data visualization, dashboards, and reports, with the ultimate goal of enhancing our business intelligence capabilities. Key Responsibilities: - Developing visually appealing and insightful data visualizations using Tableau. - Creating interactive and user-friendly dashboards and reports. - Conducting in-depth data analysis to support our business intelligence activities. Ideal Skills and Experience: - Proven expertise in Tableau, with a strong portfolio of data visualization projects. - An understanding of business intelligence concepts and strategies. - Proficient in data analysis techniques and tools. - Strong communication skills, particularly in the context of i...

crm data entry professional we want to upload data in the crm package and designate them to sales teams pan india. so an experienced person with the crm product would be helpful so that they will tweak the product to our needs.

JamCast Network, a burgeoning live music streaming service, is in need of a comprehensive business plan To create a detailed business plan that elucidates JamCast Network’s business model, market positioning, competitive analysis, financial projections, and operational strategies. The business plan will also emphasize our unique focus on specific music genres such as jambands, rock and roll, indie rock, and folk music.

I am in need of a food packaging designer with a modern aesthetic understanding. You'll be working for an online sales platform, so your design would be consistent with online shoppers' preferences. - You should possess a strong ability in creating visually attractive, modern designs - The packaging is for a food product, so familiarity in this field is ideal - Experience in creating packaging designs catered to an online marketplace would be a strong advantage The final product should instill a sense of trust in potential buyers and shed positive light on our food item. Prioritize blending aesthetics with concise messaging about the product. Designers with a keen sense of modern design trends applied to food packaging will be highly appreciated for this task.

...experienced developer to replicate and complete a veterinary management system in a month. The system I need to replicate and complete is a veterinary system that manages inventory and sales, and helps track employee attendance and schedule appointments. Key tasks for this project include: - Review the current system for its functionalities and limitations. - Replicate the system. - Implementation of required functions, such as real-time inventory updates. - Ensure that the system is easy to use and navigate. Ideal candidates for this project should have: - Experience in development and replication of inventory and sales management systems. - Competent in incorporating CRM functions into systems. - Familiarity with developing systems to manage employee attendance and sch...

...to design an auto-calculated editable quotation, Purchase order, Invoice, and company letterhead in Excel and log-register quotation price and list in excel details as below All the Reports , Log, Purchase Order Quotation has to be Printed in PDF Sample Attached Customization is required as per our requirement The Provided Sample Sheets all Need to Be Combined in One Sheet Excel ERP Template Sales Pipeline Excel Template Excel Quotation Generator with Database Commercial Invoice Generator Excel Template Contractor Invoice Excel Template Vender List, Client List , Purchase order , Quotation & Invoice Log Excel Purchase Order Generator and Tracker Employee Attendance Tracker and Payroll Excel Template The ideal freelancer should have a strong background in Excel and data an...

We're seeking a business development executive to make significant strides in the technology, healthcare, and retail industries. Key Responsibilities: - Initiate and execute effective strategies for lead generation. - Build strong relationships with potential clients, understanding their needs and continually fostering the business relationship. - Negotiate contracts effectively, ensuring the business benefits are maximized. Ideal Skills and Experience: - Extensive knowledge and experience within the technology, healthcare, and retail sectors. - Proven track record in lead generation, relationship building, and contract negotiation. - Exceptional communication and negotiation skills. We're in no rush; our focus is on finding the right person for this rol...

I'm in need of an experienced sales expert who can help me with a specific project. I require someone to assist in developing and implementing a sales strategy for my new website, with a primary focus on lead generation and conversion. Key Responsibilities: - Develop a comprehensive sales strategy tailored to my informational website - Implement lead generation techniques, ensuring a steady flow of potential customers - Optimize the website to increase conversions, ultimately resulting in sales You should have: - Proven experience in sales strategy development and lead generation - A strong understanding of website optimization for conversion - Excellent communication and training skills, as you may need to coach sales team members - The abi...

PkI am on the hunt for a skilled logo designer to create a distinct and memorable logo for my business. The design should incorporate the colors purple and light orange to align with our brand identity. KEY REQUIREMENTS: - Proficiency in graphic design and applications like Adobe Illustrator or Photoshop - Eye for aesthetics and detail - Able to incorporate our color choices into the logo design - Produce a sample or a draft design for discussion It's preferable if you could provide links or files of your past work, especially in logo design. Expertise and experience in the field would be highly favored. We hope to wrap up this project within a month, so time-management and ability to meet deadlines is key.

I need a basic Android app for my organisation's internal usage. The sales team calls different customers every day. I want an Android app. Which will collect this data and send it to the CRM API. I have access to all phones, So we can access and give any permission to the app. We don't have to publish it to the Play Store. It can be installed directly. we need datails of call, call duration, location of phone while call was made. was it incoming, outgoing or missed call. Also it should hit API as soon as call ends.

...Previous work in energy consumption analysis or similar fields would be a huge plus. - Proven track record in developing ML models for group and individual level analysis. The ML analysis we are looking for includes: - Identifying energy usage patterns to help us understand consumption trends. - Implementing anomaly detection techniques to flag any irregular or unexpected behavior in our system. - Providing actionable recommendations for energy optimization based on the patterns and anomalies identified. Details about the data: I want to have 3 tables: Real time data table: The data will be captured directly from sensors at the form of columns, for example, Device 1, device 2 , device 3, and rows are time captured at growing rate of 1s. the value of the row is the...

I need an Excel workbook that incorporates customer contact information, sales volumes, and insightful visualizations for better decision-making. Key Features Needed: - **Customer Contact Information**: The workbook should include customer names 2 contact info fields (email & phone). Data Representation: - **Sales Data & Customer Slicing**: There should be 3 sheets within the workbook with sales volumes. Users should be able to use a pivot table to filter and slice data by branch and year. - **Customer Variances Year-over-Year**: I need the workbook to show customer variances year-over-year. This should include both percentage change and absolute difference. Visualization: - **Top 10 Customers**: The workbook should contain an Excel table that presents th...

...collage for my business promotion. This collage will be specifically used for marketing on Whatsapp - so the ideal candidate should have a good understanding of this platform. Key Requirements: - Utilize creative skills to design a compelling video collage - Tailor the design to be suitable for Whatsapp's format and audience - Ensure the video is engaging and promotes my business effectively Skills and Expertise: - Proficient in video editing and montage creation - Experience in creating content for social media platforms, particularly Whatsapp - Strong creative and marketing skills to make the video appealing to potential customers - Demonstrable portfolio of previous video collages for businesses Looking forward to hearing from freelancers who can help me achieve...

...copywriter to help me increase sales among professionals aged 25-45. This project requires you to create compelling and persuasive copy that is both informative and authoritative. The ultimate aim is to boost our sales and reinforce our presence in the market. Key requirements include: - A deep understanding of how to engage professionals aged 25-45 - A high level of proficiency in crafting informative and authoritative copy - Solid experience in sales-driven copywriting - A proven track record of successfully driving sales through engaging content As a priority, I want someone who can capture the attention of our audience and persuade them to act. Your ability to convey information authoritatively, compel prospective buyers to engage with us, and ultimatel...

I'm in need of an elegant and sophisticated log...elegant and sophisticated logo creator. The design should incorporate a Lily in a creative way along with the business name. Key Requirements: - Design an elegant and sophisticated logo - Incorporate a Lily creatively - Combine the flower with the business name Ideal Skills and Experience: - Extensive experience in logo design - Proficiency in creating elegant and sophisticated designs - Creative skills to incorporate the Lily and the business name seamlessly - Excellent understanding of branding and visual aesthetics. Looking for a professional who can deliver a unique and memorable logo design that reflects both the elegance of the Lily and the sophistication of the business. A portfolio showcasing si...

Project Description: I am seeking a freelancer to help me generate 2,000 leads from LinkedIn Sales Navigator. Skills and Experience: - Previous experience in lead generation using Linkedin Sales Navigator - Strong understanding of the technology industry and its key players - Excellent research and data mining skills - Proven track record of delivering high-quality leads Application Requirements: In your application, please include: - Detailed project proposals outlining your approach to generating the leads - Examples of past work and relevant experience in lead generation - Any additional information or strategies that you believe will help achieve the project goals You will deliver an excel file with the following information: First Name Last Name Company email phone ...

I'm in n...Around these screens, I would like to add a decorative frame to enhance the aesthetic appeal of the rooms. Design Elements: - The new design should reflect a 'Traditional and Elegant' look, moving away from the current design. - For the decorative frame around the TV screens, let's incorporate warm colors - reds, yellows, oranges. This should create a sense of comfort and give the rooms an inviting energy. Skills and Experience: - Experience in 3D interior design, particularly in traditional styles - Proficient in creating detailed design plans from client specifications - Knowledge of implementing color psychology in design to create the right atmosphere - Prior work in transforming commercial spaces, with particular emphasis on meeting or conferenc...

I want someone who have knowledge of marketing & building a brand. Menswear brand, Please only connect if you have experience in doing so. connecting to marketplaces but mainly mainly maximizing sales on own store first

I'm in need of a specialist proficient in Microsoft Word, Google Docs, Powerpoint & Slides to format business documents according to my company's specific style guide and create master files & styles that can be used in the future. - **Skills and Experience**: - Solid experience in Microsoft Word, Google Docs, Powerpoint & Slides document formatting and some graphic design experience - Familiarity with the thorough working of business report standards. - Ability to follow a company-specific style guide precisely. The task requires a meticulous and detail-oriented professional, with a clear understanding of Microsoft Word functionality and report formatting. If you're experienced and confident in these areas, I look forward to y...

I'm in search of an experienced business and finance professional who can assist me in crafting a comprehensive set of documentation that includes a business plan, financial projections, and a marketing strategy for a tech startup I'm launching. These documents have a clear purpose, which is to attract potential investors to my venture. Therefore, they need to be not only comprehensive but also persuasive in their structure and content. Key deliverables include: - A detailed business plan that outlines the mission, vision, and goals of the startup, as well as the market analysis and operational plan. - Financial projections that are realistic and align with the goals of the startup. - A marketing strategy that clearly identifies target audiences and how t...

...Responsibilities: Understand their Needs: Conduct in-depth consultations with clients to fully understand their requirements, objectives, and pain points. Ask probing questions to uncover underlying needs and preferences, ensuring our solutions align closely with their goals. Act as a trusted advisor, providing expert guidance and recommendations based on a thorough understanding of the client's business environment and industry trends. Manage their Expectations: Set clear and realistic expectations with clients regarding project timelines, deliverables, and outcomes. Communicate proactively and transparently throughout the engagement, keeping clients informed of any potential challenges or changes. Anticipate and address any concerns or uncertainties promptly, ensuring th...

I am looking for a skilled web developer to design and develop a new e-commerce website for my small flower business. The website will serve as the primary platform for showcasing and selling my products. Key Features: - E-commerce Functionality: The website must be able to handle online transactions smoothly and securely. It needs to have a shopping cart, product pages, checkout process, etc. - Payment Integration: The website should support credit card payments. - Product Display: I need the design to place the product image alongside the product name and price, and also below the "add to cart" button. The display should be intuitive and visually appealing. Ideal Skills: - Proficiency in e-commerce website development - Experience with payment gateway integration, part...

I'm seeking an experienced social media specialist to create a TikTok shop and post products from my fashion and apparel brand. The primary objective is to increase online sales through this platform. Key Responsibilities: - Setting up and optimising a TikTok shop for my products. - Creating engaging, innovative, and sales-driven content. - Ensuring that the TikTok content aligns with my brand image. - Posting new content daily to maintain and grow our audience. - Monitoring performance and making adjustments as needed. - Must have a social security number or a TIN number The ideal candidate should have prior experience setting up and managing TikTok shops, with a strong background in social media marketing for fashion and apparel. Excellent communication skills and a ...

I require a freelancer to manage shipments. You'll be based in Switzerland, receive large packages (over 20kg each), wrap them securely, and courier them to pre-defined addresses. The content of these shipments will be FMCG beverages, particularly energy drinks. Key Responsibilities: - Receiving and handling packages at your Swiss address - Securing the packages using shrink wrap - Arranging courier to desired locations Ideal Skills and Experience: - Excellent organizational and detail-oriented, due to the high value of these beverages

I need an expert to create an electrical layout design for my medium-sized office, a space around 840 sqft. The plan would have to integrate the efficient placement of lights, server equipment, and cooling systems. Ideal Skills & Experience: - Extensive knowledge in electrical design for offices - Previous experience with computing and server equipment placement - Proficiency in creating energy-efficient, scalable designs Specifics: - The layout should prioritize the specific arrangement of electrical devices and equipment - Please consider a strategic and systematic approach to organizing server equipment and workstations - The creation of a well-balanced and functional lighting system is essential.

Dear, we are a Belgium engineering company in the energy/building consulting business. As part of our service, we also provide our clients with a 3D Scketchup model of their building. These buildings are schools, hospitals, office buildings, goverment etc. ranging from 100 – 10.000 sqm. We are looking for a partner who can do about 10-20 renders a month, where we provide 2D info (plans in PDF or DWG), additional foto’s and if necessary some extra measurements on site of certain windows etc. Quality and respect for planning are essential for us in our search for a long term partnership. Please find an example below which we can use as a pilot project and let us know if you have the capability to provide this service, pricing ranges and other requirements. I'...

Dear, we are a Belgium engineering company in the energy/building consulting business. As part of our service, we also provide our clients with a 3D Scketchup model of their building. These buildings are schools, hospitals, office buildings, goverment etc. ranging from 100 – 10.000 sqm. We are looking for a partner who can do about 10-20 renders a month, where we provide 2D info (plans in PDF or DWG), additional foto’s and if necessary some extra measurements on site of certain windows etc. Quality and respect for planning are essential for us in our search for a long term partnership. Please info an example below which we can use as a pilot project and let us know if you have the capability to provide this service, pricing ranges and other requirements. Thanks a...

My main aim is to generate sales leads through telemarketing in the retail industry. Therefore, I require a telecaller who has: - Comprehensive understanding of the retail industry - Proven experience in telemarketing - Strong persuasion skills The task will involve calling potential customers to promote our retail products with the end goal to secure a direct product purchase. I emphasize the agency of a telecaller who is adept at: - Presenting products in an engaging manner - Aptly responding to queries - Managing objections and resistance A success in this job means not just reaching out to potential customers, but also persuading them to purchase our products immediately. Therefore, the ability to close deals on call is an asset.

I'm specifically looking for an experienced lead generation expert who can harness the power of social media advertising, more specifically Facebook and Instagram, to help me drive more sales for my business. Key Responsibilities: - Develop and manage lead generation campaigns on Facebook and Instagram. - Create compelling ad content that resonates with my target audience and encourages them to engage with my brand. - Monitor and analyze campaign performance, making necessary adjustments to optimize results. - Deliver high-quality leads that can be effectively converted into sales. Ideal Skills and Experience: - Proven track record of successfully generating leads through social media advertising. - Expertise in Facebook and Instagram advertising tools and best...

I'm in need of an expert excel sheet maker. Th...project is to create a tool to efficiently analyze sales volume data. It is key for the freelancer to have these specific skills: - Proficiency in Excel with an overall understanding of data analysis - Some knowledge in sales metrics or related field The created Excel sheet should be able to: - Analyze and interpret sales volume data effectively. Prompt extraction of insightful sales volume trends and patterns is key. - The final product should highlight an intelligent layout and dynamic dashboard that aids to easy comprehension. - Be a dependable tool for future records and reference. Anyone willing to take on this project should be experienced and have a track record of creating Excel tools for dat...

I'm seeking a competent traffic manager with extensive knowledge and experience in navigating website, social media, and paid...extensive knowledge and experience in navigating website, social media, and paid advertising traffic. - Management Goals: The ideal candidate should focus on generating valuable leads and conversions to effectively boost online sales. - Target Audience: Your strategies must be geared towards a B2C target audience, so experience in this area is essential. - Skills: Strong understanding of Google Analytics, PPC Campaigns, SEO, Social Media Algorithms and Digital Marketing trends. Your role will be to increase visibility and lead generation, contributing to overall sales growth through the efficient and innovative management of traffic acro...

I'm looking for an SEO Expert with proven experience in optimizing website content to achieve higher search engine rankings. This project is all about structured snippets, with a focus on organic search results and featured snippets. Key Project Goals: - Increase website traffic - Improve search engine rankings - Boost online sales Key Requirements: - Extensive experience in SEO - Proven track record in structured snippets optimization - Ability to create and incorporate various types of content into snippets including product information, FAQ answers, customer reviews, and entire company information. Your bid should highlight your experience in these areas of SEO, as well as any previous projects that are similar to this one. The ideal candidate will be able to demonstrat...

This project is for the freelancer "Sanjai" to do the business website

Hello everyone, We are excited to announce an opportunity to join Kivi Studio as a Sales Person. We are currently seeking a highly skilled and motivated individual to drive our sales efforts. Responsibilities: - Proactively identify businesses in need of website services through effective market research and lead generation. - Engage with potential clients by initiating outreach efforts and effectively communicating the value of our services. - Exhibit exceptional negotiation and persuasive skills to successfully close sales and secure new business partnerships. Requirements: - Proven experience in sales or a related field, demonstrating a track record of achieving targets and driving revenue growth. - Strong communication skills, both written and verb...