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Umefaulu kupendekeza
Hitilafu katika kumpendekeza mtumiaji
Hitilafu fulani imetokea. Tafadhali onyesha upya ukurasa na ujaribu tena.
Barua pepe imethibitishwa kwa ufanisi.
cape town,
south africa
Ni saa 2:09 PM hapa
Alijiunga Agosti 21, 2012
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Vanessa C.
@VanessaStanford
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cape town,
south africa
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Kazi Zilizokamilika
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Kwa Bajeti
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Kwa wakati
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Kiwango cha Kuajiriwa Tena
Customer Success Professional
Wasiliana na Vanessa C. kuhusu kazi yako
Ingia ili kujadili maelezo yoyote kwenye gumzo.
Kaguzi
Mabadiliko yamehifadhiwa
Hakuna maoni ya kuona hapa!
Uzoefu
Instructional Designer and Developer
Jan 2006 - Sasa
Design, development and proofreading of training materials, together with delivery of training, specialising in Customer Relationship Management, Soft Skills for Call Centres and Airlines and Disaster Management. Ensuring quality customer service by understanding the needs of the client and implementing these in the training programmes delivered.
Quality Assurance, Controls and Training Manager
Okt 2008 - Mei 2012 (3 years, 7 months)
I have gained valuable experience within diverse fields whilst working with an array of people from different cultures and backgrounds. In my capacity as Quality, Controls, Development (Training) and Support Manager at Shell, I was responsible for the coaching, motivation and development of both direct and indirect reports ensuring that suitable training programmes / interventions are implemented in order to work towards outstanding customer service and for making strategic global recommendations with regar
Quality Assurance and Training Manager
Mei 2004 - Sep 2008 (4 years, 4 months)
I was responsible for the coaching, motivation and development of both direct and indirect reports ensuring that suitable training programmes / interventions were implemented in order to work towards outstanding customer service and for making strategic global recommendations with regards to improved processes and procedures within the Customer Service Centres. Ensure that set KPI's were achieved. I was responsible for the facilitation of a variety of courses as well as ensuring positive Client Relati
Elimu
National Diploma Travel and Tourism
(2 years)
National Senior Certificate
(4 years)
Wasiliana na Vanessa C. kuhusu kazi yako
Ingia ili kujadili maelezo yoyote kwenye gumzo.
Udhibitisho
Ujuzi wa Juu
Angalia Wafanyakazi Huru sawia:
Pitia Onyesho Sawia
Mwaliko umetumwa kwa mafanikio
Asante! Tumekutumia kiungo cha kudai mkopo wako bila malipo kwa barua pepe.
Hitilafu fulani imetokea wakati wa kutuma barua pepe yako. Tafadhali jaribu tena.
Imeshindwa kunakili kwenye ubao wa kunakili, tafadhali jaribu tena baada ya kurekebisha ruhusa zako.
Imenakiliwa kwenye ubao wa kunakili.
Onyesho la kukagua linapakia
Ruhusa imetolewa kwa Uwekaji wa Kijiografia.
Muda wako wa kuingia umeisha na umetoka nje. Tafadhali ingia tena.