Roxanne Jane B.

Senior Customer Support Associate, an expert in business research analysis and financial and banking account with comprehensive background in fraud prevention, escalations requests and principle based customer front servicing. Competent for inbound and outbound call handling including data entry, back office work and email/fax support. Proficient communication skills and broad hands-on for multiple customer account inquiries and technical issue resolution.Hardworking and reliable employee devoted to improving the company’s reputation through exceptional customer service and procedural application.