Rosanna N.

I am an outgoing person who has developed a mature approach to every task I undertake and with experience in clerical, bpo, and back office work for more than 8 years now. I have a vast experience in dental insurance eligibility and benefits verification, virtual assistance, and data entry. I am constantly seeking challenging, new careers and opportunities that will enable me to use my skills and competencies in the workplace. I am currently employed as a Dental Healthcare Virtual Assistant at one of the leading Virtual Assistant Solutions for Medical, Dental, and Veterinary Professionals. I am a very optimistic and curious person who finds answers to my questions in my own way. I learn quickly and am very keen on details. I am a team player who can multi-task in a fast-paced work environment. I was a Director for Eligibility Verification at my previous work-from-home job for more than 2 years. Prior to starting working from home, I was a Senior Lead for the verification department of a Hawaii-based dental clinic, which has an office in the Philippines solely for their back office support. I worked for the company for more than 4 years and the experience has given me expertise in this field. Services offered: Data Entry Benefits and eligibility verification Creation of insurance verification forms Claims status follow-up Skills & Abilities: Typing speed: 65-70 wpm English language and grammar proficient Well-versed with MS Office (Excel, Word, Powerpoint, Outlook) Communication skills and decision-making Qualification: Degree Holder (B.S. Business Administration major in Operations Management)