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Picha ya Mtumiaji
$10 USD / saa
Bedera ya PHILIPPINES
$10 USD / saa
Ni saa 6:37 AM hapa
Alijiunga Oktoba 21, 2016
0 Mapendekezo

Lucky Maricris D.

@lymslea

0.0 (0 hakiki)
0.0
0.0
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$10 USD / saa
Bedera ya PHILIPPINES
$10 USD / saa
N/A
Kazi Zilizokamilika
N/A
Kwa Bajeti
N/A
Kwa wakati
N/A
Kiwango cha Kuajiriwa Tena

Team Leader Operation

I have a solid 15 years of experience in the travel industry. I handle different travel accounts across the globe. Wherein eventually, I got my promotion as a team lead supervisor primarily with Interglobe Technologies, Hopper, Teletech, Valenz World Travel, Regency Travel, and Forex Travel Australia. I'm a global distribution systems expert such as Sabre Red, Amadeus, Apollo, and Galileo. I'm computer literate with a typing speed of 50WPM and a Microsoft Office user. This is where I acquired my managerial competencies through the guidance of my senior management team with my company's board leadership training. And with this, if given a chance, I want to share my knowledge, skills, and best practices, and I will be working with and growing together as a team and to a bigger business. Given my experience, I hope you will consider my application for the position and give me a chance for an interview.

Wasiliana na Lucky Maricris D. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

Kaguzi

Mabadiliko yamehifadhiwa
Hakuna maoni ya kuona hapa!

Uzoefu

Air Desk Specialist

Amawaterways
Ago 2022 - Mei 2023 (9 months, 1 day)
• Handle chat, voice, and email support • Handle escalated issues and difficult situations • Issuing tickets, refunds, ancillaries, transfers, and travel insurance. • Loading booking for ticket issuance. • Handle VIP clients and corporate accounts • Collect payments • Check cruise schedule and hotel accommodation. • Expert use of Citrix, Seaware, Share Point, and Sabre Red. • Implement quality and assist in product change • Process changes and any type of flight modification

Senior TXA Processing and Partnership Support (Ticketing)

Hopper
Mac 2021 - Ago 2022 (1 year, 5 months)
• Handle chat and email support • Handle escalated issues and difficult situations • Handling both English and Spanish user • Process ticket refunds, ancillaries, and travel insurance. • Literate using OKTA, Slack, Fintech, Amazon Connect, and CRM. • Expert in Sabre, Amadeus, Apollo and Farelogix • Implement quality and assist in product change • Process changes and any type of flight modification • Process schedule change, and issue FTC • Calling the airlines for a waiver

Corporate Travel Specialist

Regency Travel and Tours
Jan 2019 - Ago 2020 (1 year, 7 months)
• Receives phone inquiries with regard to flight availability. • Makes a reservation for passengers • Checks passenger/s inquiries through e-mails. • Issuance of Airline tickets/Holiday products. • Reissuance/Cancellations/EMDs etc. • Issuing Local purchase order • Handling both English and Arabic clients

Elimu

Bachelor Degree

Lyceum of the Philippines University, Philippines 2003 - 2006
(3 years)

Sifa

IELTS

English Proficiency Exam
2015
IELTS is an English language proficiency exam that reports at all levels from low intermediate to very advanced. There is a general and academic version.

Wasiliana na Lucky Maricris D. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

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