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Bedera ya PHILIPPINES
guiguinto, philippines
Ni saa 2:21 PM hapa
Alijiunga Septemba 18, 2013
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Joanna B.

@jowenggai

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Bedera ya PHILIPPINES
guiguinto, philippines
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Kiwango cha Kuajiriwa Tena

Email and Phone Support

Hard worker, quick learner, and reliable who has over 8 years experience in customer service. I have extensive experience in customer service and support, as well as excellent written, oral and interpersonal skills acquired from previous employment. I am skilled in communicating with clients.
Freelancer Data Processing Executives Philippines
Angalia woteData Processing Executives in Philippines

Wasiliana na Joanna B. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

Kaguzi

Mabadiliko yamehifadhiwa
Hakuna maoni ya kuona hapa!

Uzoefu

Email QA/ Email Support

Choxi
Jun 2013 - Ago 2016 (3 years, 2 months)
I am responsible for monitoring and ensuring agents are following policy and procedure. Reviewing and evaluating emails. Providing feedback, coaching sessions and training. Also answering agents queries, sending reports and handling escalated issues sometimes./ Responsible in handling customer inquiries, issues and accounts via email.

Inbound/QA Team Leader

NextQ Communication
Jul 2011 - Jun 2013 (1 year, 11 months)
Provide Leadership, coaching and guidance. Motivate and inspire team members to build and maintain a high performance environment. Communicates deadlines, generates and shares comprehensive and detailed reports.

Wasiliana na Joanna B. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

Udhibitisho

Wafanyakazi Huru Wanaopendelewa
Amedhibitishwa Kiutambulisho
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Ujuzi wa Juu

Data Processing
Data Entry
Customer Support
Order Processing
Customer Service

Angalia Wafanyakazi Huru sawia:

Data Processing Executives in Philippines
Data Processing Executives
Data Entry Clerks
Customer Support Specialists

Pitia Onyesho Sawia

Data Processing
Data Entry
Customer Support
Order Processing
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