Gloria N.

I have over 9 years experience in Customer Service and Support, I am capable of adapting under any circumstances, dedicated to providing a reliable and friendly service without compromise. I am highly proficient in Microsoft Office, Customer Relationship Management and Customer Lifecycle Management Tools, Powerpoint slides Presentation and excellent in Oral and written English. My watchword is Client Satisfaction at every job. Here are other skills that I can handle; - Customer Support - Satisfactory Customer Service and one-call resolution - Email Management - Data Entry - Internet Research - Administration - Technical Support - Support via phone, email, and chats - Customer service - Phone handling and support - Back office support - Order processing - Reporting - Office Organizing - Pre-sales - Market Research - Phone screening - Customer verification - Handling Accounts and Bill Reconciliations.