Picha ya jalada la wasifu
Sasa unafuata
Hitilafu katika kufuata mtumiaji.
Mtumiaji huyu haruhusu watumiaji kumfuata.
Tayari unamfuata mtumiaji huyu.
Mpango wako wa uanachama unaruhusu tu ufautiliaji 0. Boresha hapa.
Umefaulu kuacha kufuata
Hitilafu wakati wa kuacha kumfuata mtumiaji.
Umefaulu kupendekeza
Hitilafu katika kumpendekeza mtumiaji
Hitilafu fulani imetokea. Tafadhali onyesha upya ukurasa na ujaribu tena.
Barua pepe imethibitishwa kwa ufanisi.
Picha ya Mtumiaji
$6 USD / saa
Bedera ya PHILIPPINES
general trias, philippines
$6 USD / saa
Ni saa 7:02 PM hapa
Alijiunga Januari 29, 2014
0 Mapendekezo

Marynel E.

@maryneldionisio

0.0 (0 hakiki)
0.0
0.0
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$6 USD / saa
Bedera ya PHILIPPINES
general trias, philippines
$6 USD / saa
N/A
Kazi Zilizokamilika
N/A
Kwa Bajeti
N/A
Kwa wakati
N/A
Kiwango cha Kuajiriwa Tena

Customer Service, Chat Support, Virtual Assistant

Customer service for 8 years in the BPO industry and 3 years as a Virtual Assistant. my main job is to receive inbound calls and do outbound calls from customers inquiring about their accounts, from customers who want to order a product, etc. I also maintain financial accounts of the customers by processing their payments and negotiate a payment arrangement from customers who are behind their bills. I usually recommend potential applicants to management by collecting applicant information. This is a multi-tasking job because aside from answering calls I also manage to chat and send emails out. I also have experience using Shopify, eBay, Oberlo, WooCommerce, and AliExpress. I am flexible and willing to be trained in another line of business. I think you'll find I have the skills you're looking for. For more details, please see the link of my CV: [login to view URL] If you have further questions please let me know. Thank you and Kind Regards, Marynel

Wasiliana na Marynel E. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

Portfolio

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Kaguzi

Mabadiliko yamehifadhiwa
Hakuna maoni ya kuona hapa!

Uzoefu

Virtual Assistant/ Customer Service Representative

Dionysius Importers LTD
Apr 2016 - Nov 2018 (2 years, 7 months)
Tools: Word Press| Gsuite| Skype| Netsuite Job Scope: To answer inbound calls and book customers for the Wine Tasting event. To call back the customers who called over the weekend to and assist them in their booking inquiries or changed their booking schedules. To redeem their vouchers that they purchased from Groupon, Virgin and Buy A Gift.

Virtual Assistant/ Customer Service Representative

Kingdom Auto Parts
Mac 2015 - Mac 2016 (1 year)
-Tools: Ebay| Shopify| Skype| GSuite| Ring Central| Zendesk Job Scope: Answer inbound calls and process the order of the customers who would like to purchase car parts. Answer email and process orders in eBay and Shopify. Follow up and Track the orders of the customers via couriers i.e FedEx etc.

Team Leader

Sitel Philippines
Jun 2007 - Mac 2015 (7 years, 9 months)
-Job Scope: Answer inbound calls from customers who would like to activate their Simcard, inquire about their bill, and help the customers to troubleshoot their Handset. Process payments and process refunds if needed. Help the customers top up their prepaid account and run a background check to the customer's profile who are applying for Post Paid accounts. Accept Escalations from agents who would like to speak to Managers. Tools: Customer Management/CRM

Elimu

Bachelor of Science in Secondary Education

AMA University, Philippines 2000 - 2004
(4 years)

Wasiliana na Marynel E. kuhusu kazi yako

Ingia ili kujadili maelezo yoyote kwenye gumzo.

Udhibitisho

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Vyeti

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