Jack F. Profile

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$30 USD / saa

irvine,

united states

$30 USD / saa

Ni saa 11:11 PM hapa

Alijiunga Juni 21, 2018

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Jack F.

@emailmeatanhb

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(0 hakiki)

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$30 USD / saa

irvine,

united states

$30 USD / saa

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Kiwango cha Kuajiriwa Tena

Call Center Consultant & Services

Extensive Experience with strategic planning and execution of all Call Center operations. C Tactical emphasis is on customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance. We have a great portfolio with working Mortgage Companies, Insurance and Solar Power Companies. The difference between us and many other call centers is we identify the problem before we provide a solution. Selling has changed and people don't feel like they wanted be sold or closed. APPOINTMENT SETTING SERVICES LEAD GENERATION OUTBOUND & INBOUND SERVICES CALL CENTER: PHILIPPINES

Angalia woteData Entry Clerks in United States

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Portfolio

4255820

Lead Generation For Clients

4255820

Lead Generation For Clients

Kaguzi

Mabadiliko yamehifadhiwa

Hakuna maoni ya kuona hapa!

Uzoefu

IN BOUND, OUT BOUND MORTGAGE, INSURANCE, LEAD GENERATION

Jan 2010 - Mac 2018 (8 years, 2 months)

Extensive Experience with strategic planning and execution of all Call Center operations. Core duties include management and leadership of processes for the continuous improvement of the customer experience. Tactical emphasis is on customer care, quality management, workforce planning, recruiting, coaching and training. Performance metrics include call efficiency, low abandonment rate, high conversion rates, staffing utilization, acceptable turnover, and financial performance.