Buenalyn G.

PERSONAL PROFILE With several years of experience in Customer Service roles for different organizations . I have built the ability to provide an outstanding service within any environment and ensure that I represent any business in a professional and approachable manner. Having dealt with a broad range of customers across multiple sectors, I posses solid skills in organization, problem solving, team work and communication and able to handle complex situations, whether they are in face-to-face or telephone setting. Currently working in Dubai UAE in a US based company as Lead generation Agent/ Customer Service. Working Hours: 8.30am - 5:00pm EST. Representative for 7 yrs now and a Travel Consultant with IATA Certification I have a total of 13 yrs experience in call center industry dealing with Customer Service, Lead Generation, Appointment setting, Survey, Phone and Email Chat Support. Hope to hear from you soon! Thank you and God bless!