Abhijeet Solutions is an endeavor of highly qualified and experienced professionals. We provide offshore service delivery and custom Software Development solutions. Our business is driven by the core values of Client focus, Dedication and Loyalty, Honesty and Integrity, Business excellence, Innovation and Open communication. We are guided by the principle of providing quality solutions at cost effective prices. We pride ourselves in being a cost effective offshore Services Providers in the area of: ADMINISTRATIVE SUPPORT SERVICES: The base of our current strong position, Administrative support services is our strongest point and we continue to excel in this segment. Our team of trained agents has delivered top quality on hundreds of projects spanning a wide variety of tasks till date. Our skills in Admin Support include: 1) Data Entry - Keyboarding - Mailing List Development - Accounting system data entry - Form processing - Online/Offline data entry - High volume any format data to PDF/MS Word/ CSV - Scanning & OCR - Process Bulk Survey/Registrations 2) Data Conversion 3) Data Encoding 4) Web Data Harvesting - Contacts Information Gathering - Pulling Data from Websites/Portals - HTML/PDF Data Extraction 5) Transcription of audio/video files 6) Web Content Data Entry and Editing 7) Web link and Directory Submission 8) E-commerce Product/catalog maintenance 9) Blog Posting and Submissions 10) Internet & Marketing Research 11) Chat and Email based 24x7 Customer Support VIRTUAL ASSISTANCE SERVICES: We provide expert virtual assistant service that helps you to offload your routine, time-consuming tasks. Our remote virtual assistants do away with the need of hiring secretarial personnel for you and eliminate the costs of maintaining office infrastructure. There is no added expense of staffing and training as our virtual assistants are specialists in all fields. Our virtual office assistants are experienced in their specific fields, and focused on providing top-quality services, so that you can focus on your core competencies and increase your profit margins. CONTACT CENTER SERVICES: We are experienced since last 4 yrs in several customer support, Toll Free Services, Answering Service/ Remote Receptionist, Inquiry Handling, Order Processing and IVR & Broadcasting solutions. We cater to clients mainly from USA, UK, AUS, CANADA and NZ: Our skills in contact center include: 1) Customer support: For businesses needing to provide customer support, outsourcing provides them with the ability to maintain a high availability of service. This comes as a result of peaks in call volumes during the day, periods of high activity due to the introduction of new products and maintenance service packs, and the necessity to provide consumers with a high level of service at a high quality and low cost to the business. We are a one stop solution to overcome the challenges and intricacies in executing the above phenomena. 2) Answering Service/ Remote Receptionist We specialize in creating powerful, efficient, and affordable answering service that can serve your customers all day without the added cost of keeping your business open round the clock or hiring a 24—7 secretary to answer your phone. With our live telephone answering service, we can help you make more money by simplifying your communications and eliminating missed calls and lost business opportunities. 3) Inquiry Handling Our inbound call centers are equipped with state-of-the-art infrastructure and well qualified support staff for handling all types of customer inquiries. We handle all the customer inquiries professionally and carefully so that the customers get precise information about the product or service that they want to inquire about. We understand that Inquiry handling plays an important role in an inbound call center. Our purpose is to authenticate the delivery of information and meet the requirements of customers' actual needs. Using the process of inquiry handling, our inbound call center delivers complete program development, from consultation to information gathering and supplying to boosting customer care. 4) Order Processing We understand that a tremendous amount of hard work from all quarters is involved in converting a lead in to a successful order and that order processing is a key element of order fulfillment. That is why we provide you with high quality end-to-end order processing services and solutions. With our years of experience in the order processing services, we offer flexible, high quality order fulfillment services. Our experience comes from the successful order processing and shipping of millions of orders across the globe. Our dedicated and professional order-processing representative will deliver the utmost care in servicing your inbound order processing and inbound fulfillment needs from the very first contact. Our competent order fulfillment staff is not only courteous, but also motivated to provide additional value as well through up-selling and cross selling. FINANCIAL OUTSOURCING SERVICES: Abhijeet solutions is a trusted Financial Outsourcing Company, specializes in delivering wide range of integrated, cost-effective , offshore bookkeeping, accounting and financial services to individuals, growing SME's and companies based in US, UK & Australia.. Our company is led and managed by experienced & cohesive team of specialists from the field of accounting and financial sector. We also ensure absolute confidentiality and privacy of any information that is given to us. Thus, by outsourcing from us you can leverage on our knowledge and expertise on the best practices and accounting standards because we commit to perform the tasks entrusted to us with professional skill, integrity and accuracy. We offer a range of services from basic payroll and bookkeeping to full management accounts and reporting, from a discrete budgeting exercise to rolling forecasts and analysis to daily cash flow management. You don't need to worry about control or compliance issues- we'll take care of it that will make you to concentrate on other aspects of business, while we ensure you to have the information you require to make the right decisions. We will provide a unique combination of skills at competitive rates to your business. We tailor a team for your specific requirements. Our team of accountants has been trained on Sage and Quick Books software. We have working knowledge of US GAAP & UK tax laws including VAT. Each member is well chosen. Their knowledge of the latest accounting practices and techniques are updated with regular in-house training programs and professional development programs that enable us to provide superior services, cost-effectively.
MFANYAKAZI HURU MGENI!