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Tech Support Engineer

$2-8 USD / hour

Imefungwa
Imechapishwa over 3 years ago

$2-8 USD / hour

Responsibilities Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved Act as the initial point of contact for all computer and system related concerns from clients or other employees Assist management in creating training materials pertaining to computer troubleshooting and usage Maintain a working log detailing all required system updates, as well as the date of completion Analyze, troubleshoot and diagnose hardware problems Resolve technical issues related to network interruptions Actively update, maintain and monitor all aspects of computer networks Qualifications A bachelor's degree in computer science or related technology field is preferred Industry-specific certification in relevant computer languages or software may be required 1-3 years of relevant experience in a customer focused position involving technical knowledge of a company' s products and services Professional written and interpersonal skills are essential when communicating with customers and clients Ability to prioritize and manage several milestones and projects efficiently Extensive experience working with different operating systems including LInux, Windows and Mac OS Accept constructive criticism and customer feedback regarding their experience with software or IT services Comfortable working in and assisting others through company help desk software, such as Zendesk in addition to other remote access desktop programs Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Kitambulisho cha mradi: 26400837

Kuhusu mradi

31 mapendekezo
Mradi wa mbali
Inatumika 4 yrs ago

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31 wafanyakazi huru wana zabuni kwa wastani $7 USD/saa kwa kazi hii
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Hello, I have over 6 years working in Network Operations Center acting a POC for all networks, application and users issues in one of the largest banks in East Africa. I have experience in Linux, Networks/Cisco, Customer support, Team management, report writing i.e. Monthy weekly reports, RFOs. Kindly message me if you need more details and i will be glad if we could work together. Regards Micah
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Hi I have 3 years of experience in linux and as noc support Lets discuss more about your project With Regards Rehan
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Hello, i am interested on the job, i am a system administator with more than 9 years working with Technology supporting people remote and local, i have been working as IT technical on diferent hotels like Hard Rock, Palace Resorts and Blue Diamod Resorts. Administrating server and network infraestructures and ofering support using a ticket system. I am open to discuss any topic about the job and start working with you. Please contact me. Regards
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I have experience of working in an organization named Microlink Solutions Pvt Ltd. It is a service-based company providing the service of IT network and other activities installation and handling at the client end. The clients were big pharma companies like Cadila, Alembic, and Intas. Also worked in different MNC's as a technical support engineer.
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A Dynamic professional with total 14 years of IT Experience in Service Delivery Responsibilities: • Installation and Configuration of windows servers 2003. • Experience in Administrator of Active Directory Services, DHCP, DNS, Tomcat WEB Server, IIS WEB Server of Win 2003 Servers, SQL Database Server, Exchange 2003, 5.5, Thin Client Server, Trend Proxy Server, Anti-Virus server, Tally Server, MSP Server, Manage Engine Net Flow Analyzer, Configure Biometrics, Admin Net Mange Engine Service Desk Plus. • Network devices firewall Juniper SRX240, Switch, Router, Bridge, WiFi device • Firewall Issue resolved by the help of Sify engineer • Server configured in VMware • Working with Lotus note, Outlook Express, Thunderbird, Trend Micro, McAfee, Norton, Symantec Endpoint Protection, Bright Backup Software, Real VNC Dame Ware, Team Viewer, Ammyy Admin, Ultra VNC • Windows 2008 Server R2 Enterprise, Windows 2003 Server R2, Windows 2000 Server & Professional, NT, XP, Vista, Window 7 Pro., Mac, Me, 98, AIX • MS- Office 97, 2000, 2003, 2007, 2010, Open Office 3.2. • Some Monitoring tools WhatsUp Gold, Manage Engine Net Flow Analyzer. • Technical L1/L2Support and troubleshooting
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Respected Sir, I have 10 Years of experience in IT End User Support, Service desk Operations, IT Asset Management, Team Leading and Server Administration. I am MCP and ITIL Certified and Preparing for Prince2 to manage Project Work. I am ready to start post your confirmation.
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Hi, I have vast experience in linux server administration and maintenance, openstack cloud computing deployment and operation. I am also Red Hat Certified architect in infrastructure. I think i am suitable for this job.
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Picha ya Mtumiaji
I am working in data center with 24X7 support. i have a good knowledge to work with 99% up time in network and servers.
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Hi, Please share the contact or email for the same requirement so that, we can workout your requirement.
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Hi Recruiter, I am a systems Engineer with 1.75 years of experience in an MNC . My soft skills include - HTML,CSS, JavaScript , SQL , Plsql , C ,C++ , C#, ms access , Python and fundamentals of Java. Please contact me for further details . Regards Shafaq Khan
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Picha ya Mtumiaji
Hi, Good day. With the experience that i have, i confident i can do the job well. I am handling our system and business tools too, so i believed i could help you and your company. Hoping to hear from you soon. Regards, James P.
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Picha ya Mtumiaji
I am qualified and experienced to SME level for this project. Undoubtedly, I will prove to be the best for this project.
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Picha ya Mtumiaji
Dear Sir, I have experience in both Customer /Technical support roles. I have used Zend desk, I can write technical documentation and will love to work with you. I have a Pgd and MSc in IT. Regards.
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Picha ya Mtumiaji
Working as an System Administrator. Have experience 11+ years. Will complete the project with accuracy and proper timeline.
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Picha ya Mtumiaji
Hello, I have five years of experience in technical support in Windows Linux mac operating systems. I have great writing speed and a great ability to work on all kinds of computer projects, I love learning from criticism
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Kuhusu mteja

Bedera ya UNITED STATES
Littleton, United States
0.0
0
Njia ya malipo imethibitishwa
Mwanachama tangu Des 27, 2019

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