xbase Technical Support Person (Zendesk and light coding experience required)

Experience for this job should include: Zendesk, GitHub, Xbase++ (or the ability to learn a new language quickly) and the applicant should have excellent reading and writing skills and customer service ability. Zendesk and excellent reading and writing skills i possess. Please setup meeting. Thanks

Hi we are expert in technical support and zendesk support. we can help you with best technical support service. 24X7 BPO is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At 24X7 BPO, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. 24X7 BPO provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at freelance. 24X7 BPO team

I am always eager to learn new technologies and platforms and give my best. Have worked for 7+ years full time in IT sector. For past 1 and half year handled different projects as freelancer. Here is a snapshot of my experience- • Experienced in writing SQL queries. • Provided good quality data entry support in previous projects. • Worked on data processing and Internet research projects. • Also worked on manual testing of new versions of software on websites, mobile app creating test cases. • Good understanding of ITIL concepts. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language.

Hi Sir, I am Customer Support Agent since 6 years. I have idea how to work with Zendesk Ticketing system. But I don't know language. I am actually IT Guy and I am providing Technical Support in Rack Rental Companies. I can share my resume with you If you are willing to talk me... I want to work with You.

Excellent experience customer technical support for the past 4 years. Good in developing of interpersonal skills . I enjoy learning new ABC skills.

Hello, I would like to take this assignment. I am having 14 years of experience on web development, deployment and project management. Below are my core technical skills •ASP.Net /HTML/CSS/JavaScript/JQuery •C# and VB.Net SOLID Design Principles •MS SQL, AZURE SQL, MySql and non-relational databases like Azure Table storage, Azure Document Db and MongoDb •Entity Framework (Database first, Code first and OData) •Azure Service Bus, N Service Bus and Azure Service Fabric •AWS: EC2/S3/Elastic Beanstalk/RDS/LightSail •Restful API Development (using C#) and deployment on cloud •Team City and Octopus Server for Continuous Integration and deployment •VSS/TFS/GitHub/SVN/Bitbucket/VSO •Agile/Scrum/Kanban/Zendesk •JIRA/Confluence •Unit tests using nUnit and xUnit framework •Integration testing •Acceptance/ Behavioral testing using SpecFlow •API Authentication using JSON web token •JSON format for information exchange •Domain Driven Design (DDD) •Command Query Responsibilities Segregation (CQRS) •Owin Web hosting •QuartzNet for Cron job •SSRS and Crystal Reports •Integration and implementation of Carrier(DHL, UPS, FedEx,TNT) APIs in the ASP.Net application •Integration and implementation of payment gateway(PayPal, PayUMoney) APIs in the ASP.Net application Working on tools like: Zendesk, Autofac, AutoMapper, SeriLog, Elastic-Search, Kibana, RoboMongo, RabbitMQ, TopShelf Looking forward for further discussion and to start. Best Regards

Look sir, there may be so many people but if you want something creative then please give me a chance. As a young guy i'll give my best Relevant Skills and Experience National ranked public speaker. Managed more than 20 national events

I have around 3 years experience in It. I am working as a senior software engineer for one of the Indian MNC. Proficient in software test automation and support . I am flexible at giving more than 40 hours a week.

I have experience TICKET SUPPORTS.I can give you reliable,fast customer care and im eager to learn new things. I dont know your company in which industrie thats why i am telling you this,i can be adapted.

To Whom It May Concern, This application is in regards to my interest in applying for the Customer/Technical Support position recently posted through Freelancer website. With my skill-set and competencies I am more than able to do complex job as an IT/Computer Associate. I graduated as a Computer Engineer from FEU Institute of Technology . I have developed skills in reverse engineering, computer software,networking and database security. This knowledge has enabled me to operate different computers, machines and electronic-gadget platforms and master multiple security principles. I started my career as an IT Technician in 2010. I had my formal job in Rublou Inc. as an IT Administrator. Working under the direction of senior members, I monitored the overall Network and Software of the system and investigated likely loopholes. Utilizing my academic and professional knowledge, I dedicated two years with Sykes Asia Inc. as a multi skilled Technical Support. I am working in the capacity of Software and Network Operations. Here I gained an opportunity to work in a Business Process Outsourcing environment, improve existing documentation systems and implement stringent measures to improve the overall technical support for the account.I worked as an IT/Engineering instructor at STI College in Philippines.

I have 8 years of experience in this field so, it looks like normal work for me. I worked as a Technical Support Developer so, I have the knowledge of coding part as well which helps me a lot in this project as per your project requirement.