Hi This is Raj I have 11 years of experience.
TECHNICAL SKILL SET
• Using ConnectWise Ticket Management tool with Screen Connect and Kaseya.
• MSP tool from Solaris wind N-able monitoring and management for multiple client location in US
• Managing Amazon Web Services (AWS) infrastructure with automation and orchestration tools such as Chef.
• Proficient in AWS services like VPC, EC2, S3, ELB, AutoScalingGroups(ASG), EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail.
• Experience in managing backup of client in Datto and in Shadow Protect
• Experience in Remote management tools like Kaseya, Screen Connect.
• Remote access,Team Viewer,LogMeIn,ShowMyPC,Vmware,RDP
• Router configuration,Port forwarding,FTP,IIS,Active Directory
• Windows Server Operating systems,All windows desktop operating systems,MAC OSX
• Office 365,Office Online
• DropBox,Sharesync,Network setup/administration,Mapped network drives
• Off-site backup,Local backup,General PC and MAC maintenance,Help desk support,Microsoft Outlook
• Expertise in Installation, Configuration and Administration of Windows 2008/2003 Servers and Exchange 10/13
• Enterprise level Active Directory design, implementation and support.
Windows Server 2008 Active Directory, Configuring(Exam 70-640)
Windows Server 2008 Network Infrastructure, Configuring(Exam 70-642)
Windows Server 2008 Applications Infrastructure,Configuring(Exam 70-643)
Windows Server 2008, Enterprise Administrator(Exam 70-647)