Help Desk Script Modification - Automated Ticketing

$10-80 CAD

Imefungwa

Imechapishwa

almost 6 years ago

$10-80 CAD

Kulipwa wakati wa kufikishwa

We are currently using a script called Freelance Cockpit 3, which comes with an integrated helpdesk system for ticketing. We require a feature to be added, which is the ability to automatically create tickets based on emails sent to a specific address. For example: if an customer sends a mail to help@[login to view URL], the php server should: 1- Acquire the mail 2- capture the sender 3- capture the content of the object 4- capture the contents of the mail body 5- capture any attachment 6- Once collected, these data must be placed in the web portal by generating a new ticket, which has a new id. 7-The server will automatically send an email confirmation that a ticket has been created for the sender In order to verify that you have read the requirements, please write 'ballpen' with your bid.

Software Architecture

Kitambulisho cha mradi: 17035464

Kuhusu mradi

3 mapendekezo

Mradi wa mbali

Inatumika 6 yrs ago

Unatafuta kupata pesa?

Barua pepe

Faida za kutoa zabuni kwenye Freelancer

Weka bajeti yako na muda uliopangwa

Pata malipo kwa kazi yako

Eleza pendekezo lako

Ni bure kujiandikisha na kutoa zabuni kwa kazi

3 wafanyakazi huru wana zabuni kwa wastani $52 CAD kwa kazi hii

@mdjavedakhtar

ballpen Hello this can be easily done with SMTP and IMAP/POP3 this will read the mail from the server using IMAP then call the function to create the ticket. after the ticket is created it will use SMTP to sent confirmation mail we have done this previously for a ISP helpdesk ticketing system

$50 CAD ndani ya siku 2