Customer Support on Udemy for Photography, Video, Design, and Marketing Courses
$2-12 USD / hour
Imefungwa
Imechapishwa over 6 years ago
$2-12 USD / hour
I am looking to hire a part-time worker to questions, responding to reviews, responding to messages, and giving feedback on assignments for a variety of online courses that are hosted on [login to view URL]
I run a successful online course business on Udemy ([login to view URL]), with courses on a range of subjects: photography, video production, video editing, cinematography, motion graphics, websites, Adobe Photoshop, Adobe Premiere Pro, Adobe After Effects, Adobe InDesign, YouTube, WordPress Websites, digital marketing, email marketing, business, personal finance, etc.
Each day I get 50-100 questions, reviews, and assignments that I need to respond to.
I need someone who is:
1) Well-versed in these topics who can respond with high-quality feedback
2) If you don't know the answer, the ability to look up the answer for any of these topics
3) Perfectly fluent in English, who can respond clearly to all kinds of questions
I will pay you an hourly rate, up to 15 hours per week, initially. In the future, the job could be expanded to include more assistant-type work.
HOW WILL IT WORK?
Each day (M-F), I expect the following:
1) All course questions to be responded to
2) All new assignments to be provided with feedback
3) All new reviews to be responded to
While some of these will need unique responses by you, some of your responses will be templates that I provide.
You should have the Adobe Creative Cloud suite of applications (Photoshop, Premiere Pro, After Effects, Lightroom, InDesign), so that you can provide screenshots and specific answers to questions in those courses.
Here is a handful of questions from today that would need unique answers. As you can see, there a variety of questions:
From YouTube Course: I have an account and just put a Banner on it and recorded a screen cast video with me talking and would like some feedback and should I make it public or do it over?
From Photography Course: Hey! Dentist here, need some advice on shooting dental and oral photography. Currently using a Canon 700D, 100m f2.8 lens and a Sigma ringflash. I've been told the recommended settings are 1/200 shutterspeed, ISO 100, and f/32 aperture. Any extra tips to get the best images would be much appreciated!
DSLR Video Production: My camera is: EOS 70D EF-S 18-55mm IS STM Lens. I have noticed that for "talking head" type videos, the quality is great but the camera has to be at least 10 feet or so away to get my whole body from the torso up. I don't have a whole lot of room for my videos, so I would like to be able to stand closer to the camera and still have more of a zoomed-out look. How can I achieve this? Do I need a different lens, and if so, what sort of lens would you recommend?
After Effects Course: I have a problem. My screen in After Effects is not updating, i.e. whenever I change anything I have to move with time to force screen to update. Is there some switch to turn updating back on?
Premiere Pro Course: I'm on the latest version of Premiere Pro CC and have set my titles up but when I add them to the timeline I can't see them. They're on top of the other video clips but just don't show. They do still show in the editor though. Any idea what could be happening?
I have read the project's description and willing to provide you with my services as a Customer Service Officer. Feel free to contact me to discuss further on the project.
I am an expert in customer service because of my previous work. I am interested to do this job as I woukd like to be exposed to photography. I am very much willing to learn.
i have eight year of experience in marketing where i have handled different portfolios and customers and have created and managed FAQ on various different marketing assets. i will ensure the following if hired
- the questions are answered within the required timeline to ensure customer delight
- the answers are professional and resolve the problem statement
- collate the various Frequently asked questions to create a look book which will help us approach this more professionally
- create templates for generic queries to provide a quality output
Hey Phil, It's great to stumble upon this!! I've watched your tutorials before and learned a lot from you. I have a good knowledge of Adobe Creative Cloud including After Effects, Premiere Pro, Photoshop and Lightroom. I can answer questions related to these four.
Technically sophisticated and business savvy IT professional with an exciting career reflecting strong customer support qualities. Having excellent end user support and troubleshooting experience. I am a blogger, tech writer, and media content creator. Superior record of delivering simultaneous large-scale, mission critical assignments on time, cost affectively. Excellent interpersonal/communication skills. If given the opportunity.. I shall try my best to exceed your expectations.. Looking forward to working with you and establishing a good professional relationship.
Best regards
I myself have completed various courses on the same topics. I have very good sense of grammer and was able to come 3rd in a national writing competition. Also I will try to complete the work ASAp
Hi,
I can work for you on this project. You can contact me at any time to get my services. I will give you desired results with satisfaction guaranteed.
Thanks.