Data Center Support Engineer at Kobe
$3000-5000 USD
Kulipwa wakati wa kujifungua
5-3-1, Takatsukadai, Kobe Shi Nishi Ku, Hyogo Ken, 651-2271, Japan
NEC KOBE systemcenter 3nd annex 4F KS2-42
General task details
· Coordinate, operate and monitor all data center operation and main equipment room related activities to ensure operational stability at all times.
· Physical support (e.g. troubleshooting of hardware, labeling, root cause analysis, trend analysis, break/fix, smart hands, hardware checks and upgrades)
· Physical network support. (e.g. voice, network, circuit ) including cable management (including heartbeat, HBA, SAN fabric)
· Hardware deployment, support, supervision & installation. (e.g. construction work, cabling, power, rack/un-rack, server kitting, diagnostic, OS build and support)
· Site logistics support. (e.g. receiving, relocation, shipping and disposal of equipments ) including power downs
· Stock management. ( e.g. spare parts, cable, kits)
· Asset Management - asset updating, tracking, gap analysis, reconciliation and remediation to ensure the data is always accurate using specified tools.
· Capacity management and forecasting. (e.g. space, power, cooling, ports)
· Security Management - manage the physical security of the site in cooperation with building security, and Investigation Services. (e.g. access control, entitlement reviews)
· Request Management – process tickets as per agreed service levels.
· Continuity of Business preparation and support – including power-down, COB drills.
· Keep and produce accurate evidence of daily activities as required for control testing, audit, inspection and other purposes.
· Contribute to project and program activities as necessary.
· Handover during shifts, training of new staff.
· Coordinate with suppliers, system administrators, clients and other groups as necessary.
· Document and maintain updated processes/manuals in English/Japanese.
· Comply and enforce internal policies, processes and standards.
Required Skills and Experiences
· At least 2 years of experience as an IT infrastructure engineer (server, network, IT asset management, cable etc.)
· Experience working for a data center or equivalent (i.e. server room) is required
· Technical skills and knowledge of HP, Dell, Citrix, and Sun servers are highly preferred
· Business-level English and Japanese language skills are required
Kitambulisho cha Mradi: #23676675