Hi,
I can definitely help you with this. My experience in BPO spans 8 years in various roles, starting from the position of a technical support representative up to a Workforce Management Scheduling Supervisor. In my 4 years of experience in Workforce Management, I have showed expertise in creating effective staffing plans that are best for our people and business.
Let me help you and take these tasks off your plate.
Hoping to hear from you.
Regards,
Cathrine