"Elephant"
I have worked in the Call Center industry for over 10 years, 5 years of which I spent as a Supervisor/Quality Analyst/Training and Development Specialist for Customer Service both back office and inbound call taking for Billing and Sales, and Technical Support for AT&T, Telstra and Comcast and has strong experience in managing a team of 20-25 people leading by example through call taking ensuring that QA target specified by client is met, even exceeded.
A bit about me is that I am very passionate in everything that I do and it clearly translates on my performance. I'm a self-starter, fast learner and takes initiative to learn continuously as needed, I must say, I love learning new things! I have excellent command in both written and spoken English both online and on the field. I have keen eyes on detail, identify potential risks, research, and develop an action plan to resolve, and execute it. I'm results oriented and I make things happen. I just don't stop when I'm tired; I stop when I get things done with favorable outcome.
Apart from this, as an executive assistant that does extensive work such as research, data scraping, article writing, and social media management and marketing apart from being a "Jane of all trades" for a board certified doctor, I strongly believe that I can get the job done accurately and cost efficiently. I would want to continue working as a VA as it's both challenging and rewarding at the same time.