We are looking for a very Strong technical Knowledge in Open
text / EMC EDM technical experience.
o Strong in technical abilities (& strong sense of business acumen),
this is directly facing business key users.
o Candidate must work with key business users to understand & resolves
issues within Document & record management environment
* Excellent communication skills
* Fluent in English - Written & verbal
* Business Influencer
* Products used - Opentext & Info Archive
Technical Subject Matter expertise on:
a. Bulk updates
b. Collection configs
c. Migrations
d. Picklist
e. User management
f. Workflows
g. Update meta-data
* Can automate most of the incidents & changes on above
* Hands on experience on validation (manual / automated)
* Experience with ITSM & Service Management tooling (Remedy)
* Should have experience or knowledge in Content Server, D2,
Administration, xPlore, ADTS, MyInsight, IDS, Retention Policy Services,
Process Engine, BPS, BPM and Infoarchive
Soft Skills Needed
* Ability to work with various teams and help them with their issues.
* Ability to present or engage upper level management.
* Ability to work in a cross-functional team.
* Ability to review the technical and non-technical works