Bilingual Virtual Assistant - Spanish and English

$2-8 AUD / hour

Imefungwa

Imechapishwa

about 1 year ago

$2-8 AUD / hour

Blue Clean is a cleaning company based in Sydney - Australia since 2013, specialised in Residential, Commercial and Accommodation Cleaning for short term rentals. As the business continues to expand, we are currently looking for 2 Bilingual Virtual Assistants (English and Spanish) A Virtual Assistant is required to provide sales, customer service and team support with taking and scheduling customers’ bookings and assigning jobs to cleaning contractors. You will build strong relationships with our customers and teams and will enjoy being part of a team and learn from the process. You will speak Spanish and English as most of our contractors speak Spanish and all our customers speak English. You will be the main point of contact to liase between the two to get the job done. Duties but not limited - Close sales over the phone, emails, text messages and Live Chat - Manage daily and weekly scheduler to assign jobs to contractors - provide ongoing support and assistance to teams on field - Be the main point of contact between customers and contractors - Provide complaint resolution while looking after the company goods and values - Manage Apps and Respond to customers in a timely order through Apps or emails - Other related tasks assigned by the Operations Officer. Skills required 6 months experience in call centre will be highly regarded High attention to detail, organisational and prioritisation skills are essential. Have manage Apps similar to Properly, Slack or Launch27 is desirable Be solution oriented and resolutive is a must Have excellent communication skills, written and spoken in English and Spanish Must have computer and internet connection Hourly rate $7 AUD.

Database Administration

Customer Service

Customer Experience

Data Entry

Kitambulisho cha mradi: 35897541

Kuhusu mradi

10 mapendekezo

Mradi wa mbali

Inatumika 1 yr ago

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10 wafanyakazi huru wana zabuni kwa wastani $6 AUD/saa kwa kazi hii

@Ataurrahman5510

Hi there I have read your project details .You looking for a virtual aasisstant to manage sales, customer service and team support with taking and scheduling customers’ bookings and assigning jobs to cleaning contractors - Close sales over the phone, emails, text messages and Live Chat - Manage daily and weekly scheduler to assign jobs to contractors - provide ongoing support and assistance to teams on field I willl availble on time for live chat and other I also have experience in slack apps Looking farword to your positive response Thanks

$7 AUD ndani ya siku 40

5.0

(4 hakiki)

2.7

@Instintos

Interested in working with you, I have experience in the area. I have all the tools for your need, contact me to start working thanks

$5 AUD ndani ya siku 40

0.0

(0 hakiki)

0.0

@Renato2298

Buenas noches, veo su proyecto y creo que le podria ayudar mucho, he trabajado en call center (atencion al cliente, ventas, administrativo) ventas presenciales y virtuales, estoy en la capacidad de poder ayudarlo ya que hablo los dos idiomas y veo que eso se necesita

$6 AUD ndani ya siku 40

0.0

(0 hakiki)

0.0

@engelramirezalex

With 5 years experience in customer service and call center in Argentina, I’m fully prepare for being your assistant.

$5 AUD ndani ya siku 40

0.0

(0 hakiki)

0.0

@MilagrosDeLoof

Hi Hiring Team!   I’m Mary, and I live in Argentina. I would describe myself as a simple, decisive person who leaves everything to what she does. I really like literature, order, learning, fulfilling my goals, and always tending to grow and take on more responsibilities in my work environment. I received myself in Argentina as an Engineer and due to the lack of job opportunities, I began to look for work elsewhere. I started working as a part-time remote employee for a company located in the USA (I worked only 3 hours a day) and in less than 3 years I rose to the position of Vice President of Operations, having a team in charge and important responsibilities within the company. I am proud of my willpower, and my desire to progress, which exceeded my expectations and made me dedicate myself to a job that I enjoy.  I have experience in the administration sector and as an assistant. Among my responsibilities were the organization of audit schedules and management meetings for the CEOs, problem-solving, training of incoming staff, creating development projects and training, audit, sending, and tracking of claims, among other tasks. Any questions or additional information, do not hesitate to consult me Sincerely, Mary

$7 AUD ndani ya siku 55

0.0

(0 hakiki)

0.0

@allanjoyrs2003

Dear Hiring Manager, I am Allan Rojas, a dynamic and driven professional from Managua, Nicaragua. With two years of experience in the call center industry, I bring a well-rounded skillset and a commitment to excellence to any role I take on. As a former Customer Service Representative and Risk Investigator for a financial institution, I have a proven track record of delivering exceptional customer service and using CRM technology to build and maintain client relationships. My experience as a Risk Investigator also honed my interpersonal skills, as I was responsible for successfully resolving complex cases and providing reassurance to clients. Additionally, I am multilingual, fluent in Spanish and English, and conversant in French. This allows me to assist a diverse range of customers and effectively communicate with individuals from various cultural backgrounds. One of my core strengths is active listening, which allows me to fully understand customer needs and provide appropriate solutions. I am confident that my experience, dedication, and reliability make me an excellent fit for any customer service role. I am eager to bring my skills and enthusiasm to your team and make a positive impact on your organization. Thank you for considering my application. I look forward to the opportunity to further discuss my qualifications and how I can contribute to your company's success. Sincerely, Allan Rojas.

$7 AUD ndani ya siku 25

0.0

(0 hakiki)

0.0

@KunalKGupta

DATA ENTRY AND CUSTOMER SERVICE COMFORTABLE IN PROVIDING BOTH THE SERVICES AT BEST OF MY CAPABILITIES. ALSO WELL CAPABLE IN SOLVING OF CUSTOMER QUERIES AND DOUBTS.

$4 AUD ndani ya siku 30

0.0

(0 hakiki)

0.0

@ElizabethM92

Hi, I'm an English Teacher and Native Spanish Speaker. I've worked as a Customer Service Agent and Virtual Assistant for the last four years in other Freelance platforms. I have vast experience using tools like Asana, Shopify, Slack, Zendesk, Monday and interacting with customers and potential customers through emails, phone, live chat, and social media accounts! It would be nice to have the opportunity to discuss my experience and more details about the project! Thank you for your time! Regards,

$7 AUD ndani ya siku 40

0.0

(0 hakiki)

0.0

@maryangelvh

I have experience in the following positions/roles/areas: -6 years of experience as a Certified Translator -3 years of experience as a Certified Medical Interpreter (Remote) **I Translate & Interpret for both English & Spanish** -Admin & Accounting Assistant (Remote and On-Site VA) -Sales agent (Sportsbook On-Site) -Receptionist/Secretary (Remote) -Recruiter → Interviews-Hires-Onboarding-Lab Test Screenings, coordinating equipment, signing contracts, etc. -Human Resources Specialist (Remote) -HR Manager Assistant (Remote) -CEO's Assistant (Remote) -Loan Verification/Processing Agent (Data Entry) -Payday Loan CS Rep -Account Manager – Chargebacks Dept -Data Entry Experience -I have some knowledge of the following tools: Zendesk, Salesforce, CRM, and Zoho, among others. -Transcription QA -Transcription Labeler -Remote Office Manager for 3 big sister companies in the US. (Bitterroot Investigations, Seekpoint Legal and DD&E Process Serving. Thanks.

$7 AUD ndani ya siku 40