In-house support specialist for Whatsapp service for Vietnam Market
$2-8 USD / saa
We are business consultants and representatives of help desk and ticketing systems integrated to whatsapp and social media to help business manage all customer conversations in one place faster and efficiently.
For a client of us based in Mexico we are looking to run a test of their service in Vietnam Market, what do we need? an english speaking support specialist who will play an important role to enable and keep running internet on a mobile phone, just that! Inbound and live support for customers will be fulfilled by customer service team
Main responsibilities:
- Bring a mobile device running Android 8.0 or higher and a new SIM card on their own to host a whatsapp line, the use of this mobile phone will be restricted only to host whatsapp line
- Bring a highly stable internet connection to the mobile phone that will host the whatsapp line, broadband access through a wi fi spot is preferred rather than 4G connections
- Perform the whatsapp line registration, device setup, profile setup and initial use of the whatsapp line
- Being available during business hours to serve as first point of contact to customer service team to test and verify the phone, whatsapp app and internet connection is working properly
- To perform regular tests to check incoming and outgoing messages are getting delivered timely
- To archive or delete daily messages to keep space and memory resources to the mobile phone
The job can be performed on a part time basis or on demand as long as the specialist be highly available during the business hours attend customer service of incoming messages.
Requirements:
- Based on Vietnam
- Fluent english
- Acquainted using whatsapp and performing basic configurations for it
Kitambulisho cha Mradi: #30075393
Kuhusu mradi
3 wafanyakazi wanazabuni wastani wa $5/saa kwa kazi hii
Cuento con la experiencia en manejo de redes sociales, manejo de WhatsApp. Cuento con la disponibilidad para realizar las pruebas solicitadas y responder al instante los mensajes de los clientes, así como en todo momen Zaidi
worked as a customer support executive for around 3 years which makes me capable enough to handle this position.