In-house support specialist for Whatsapp service for Vietnam Market

Imefungwa Ilichapishwa Miaka 2 iliyopita Kulipwa wakati wa kujifungua
Imefungwa

We are business consultants and representatives of help desk and ticketing systems integrated to whatsapp and social media to help business manage all customer conversations in one place faster and efficiently.

For a client of us based in Mexico we are looking to run a test of their service in Vietnam Market, what do we need? an english speaking support specialist who will play an important role to enable and keep running internet on a mobile phone, just that! Inbound and live support for customers will be fulfilled by customer service team

Main responsibilities:

- Bring a mobile device running Android 8.0 or higher and a new SIM card on their own to host a whatsapp line, the use of this mobile phone will be restricted only to host whatsapp line

- Bring a highly stable internet connection to the mobile phone that will host the whatsapp line, broadband access through a wi fi spot is preferred rather than 4G connections

- Perform the whatsapp line registration, device setup, profile setup and initial use of the whatsapp line

- Being available during business hours to serve as first point of contact to customer service team to test and verify the phone, whatsapp app and internet connection is working properly

- To perform regular tests to check incoming and outgoing messages are getting delivered timely

- To archive or delete daily messages to keep space and memory resources to the mobile phone

The job can be performed on a part time basis or on demand as long as the specialist be highly available during the business hours attend customer service of incoming messages.

Requirements:

- Based on Vietnam

- Fluent english

- Acquainted using whatsapp and performing basic configurations for it

Huduma kwa Wateja Huduma kwa Wateja Administrative Support

Kitambulisho cha Mradi: #30075393

Kuhusu mradi

3 mapendekezo Mradi wa mbali Ipo mtandaoni %project.latestActivity_relativeTime|badilisha%

3 wafanyakazi wanazabuni wastani wa $5/saa kwa kazi hii

JonathanCano1529

Cuento con la experiencia en manejo de redes sociales, manejo de WhatsApp. Cuento con la disponibilidad para realizar las pruebas solicitadas y responder al instante los mensajes de los clientes, así como en todo momen Zaidi

$5 USD / saa
(Maoni 0)
0.0
Showman1

I currently work as a technical support Agent with over 8 years in customer service and support with various multi-national entities. I am passionate about problem solving and going extra mile towards delivering quali Zaidi

$5 USD / saa
(Maoni 0)
0.0
jolly1991

worked as a customer support executive for around 3 years which makes me capable enough to handle this position.

$6 USD / saa
(Maoni 0)
0.0