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Hello we are Future one Call center in Tijuana Mexico 30 seats available FUTUREONE will perform the Services identified below: • Recruit and hire English/Spanish speaking call center agent to contact small/medium Business • Train the agent properly in the use of the script provided by the client and in telephone system. PRICING: • Hourly rate $8 dlls. per agent that includes: • English speaking outbound and inbound agent. • Payroll management. • Employer legal responsibilities, taxes, health insurance, etc. • Recruitment and hiring expenses. • The user of fully equipped workstation. • Weekly number of hours per agent: 48 hours. • Any additional bonus/commission, must be reviewed and approved by both parties and a management fee will apply. Technical Specifications of workstation: 3 GB RAM Intel Corei3 or Core2 DUO processor Windows 7 or client specified 160GB hard drive 18” Monitor or dual setup available per customer request Noise cancelling USB headset Ergonomic chair

Helpdesk support for Windows Remote desktop support. ⦁ AD and Email server – user registration ⦁ Microsoft Applications ⦁ Skype for Business ⦁ Network Printers ⦁ VPN ⦁ Wifi issues ⦁ SCCM – setup and reload ⦁ Print server setup Experience in network and server admin support advantage