"I have 10+ years of experience working with European, British, American customers and well understand their interest, concerns, timebound concerns, punctuality, polished and state of the art fine delivery. I've worked with Service Desk and BPO for quite some time in my career. I have that customer eccentric attitude that shows humbleness and politeness while maintaining my clients' reputation and representing the clients' business as their Brand Ambassador.
I love to answer consumer complaints and questions and passing on information about products and services, take orders, and processing of returns. Love to help customers understand the product and answering questions pertaining to their purchases.
I also have good exposure to handling irate customer wanting to escalate their concerns.
I have also written content for some websites, writting technical blogs on Infrastructure Support for Service desk, FB blogs for advanced Excel tips n tricks, PPT blogs for know how on YouTube, SOP & KB Articles writing for companies illustrating with screenshots, images and know how text."
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Thanks & regards,
Sameer Patole
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