BPO Jobs

This is a fully remote freelance role focused on customer retention and upselling within an international contact center campaign. Role Overview: • Retain customers using effective sales and negotiation techniques • Handle objections and cancellation intents • Identify upsell opportunities when applicable • Meet performance targets (Save Rate & quality standards) Requirements: • Proven sales experience in a contact center environment • Advanced Polish. (spoken and written) • Strong objection-handling and closing skills

I run a growing BPO firm specialising in customer support and data-entry processes, and I’m ready to expand directly into the UK market. My immediate goal is to secure contracts with UK-based small businesses and build a reliable on-the-ground team who can help me win, launch and nurture those accounts. Here’s what I need from you: • Client acquisition – tap your network, research prospects, set up discovery calls and help me move opportunities through the pipeline. Warm introductions and qualified leads are the key deliverable. • Project management – once a deal is signed, coordinate kick-off, timelines and hand-overs between our offshore operations team and the UK client. Familiarity with basic PM tools (Trello, Asana or similar) will make things s...